"Best service"

Best service! Very helpful!

"Easy website"

Easy website, best by comparison and price. Stress-free purchase.

"excelente bien atendí miento en buen…"

excelente bien atendí miento en buen servicio

"Quick and great"

Breane was really good

"Misleading"

Misleading, unable to purchase coverage if over 30 days out

"We got great service from our agent and…"

We got great service from our agent and a good price for Flood Insurance in Florida. They did a great job and very efficient.

"Avoid At All Costs. They Will End Up Costing You More In The End."

I didn't know I wasn't actually purchasing from Insurox. They were selling me a policy from another insurer, Neptune Flood. Neptune is a new company and has ONLY 1-star reviews on the BBB website. Every single review is 1-star and some have the exact same issue as me. I contacted Insurox to cancel my flood policy in May since that was the only company I knew of and had dealt with for the entirety of my policy. I sent the FEMA determination that my house was not in a flood zone. They told me they also needed a letter from my lender, which my lender did not send because lenders don't send letters to third parties. Months went by and I got a renewal notice in September. I've been fighting with Insurox and Neptune ever since to get my policy cancelled and get a refund. They won't do it. I even got my lender on a 3-way call with Insurox stating they they will not send them a letter and flood insurance is not needed on the house. That should have been good enough. They had the FEMA letter and notification from my lender. They still will not cancel the policy or give a refund. I've lost hundreds of dollars on paying for a policy that is not needed or wanted. To rub salt on the wound, they sent me TWO notices to renew my policy since I called them again in September to cancel my policy. The "supervisor" from Insurox has very poor customer service skills. When she got tired of talking with me, she said, "Hello, hello," and pretended to not hear me and hung up after we had been talking without issue for 10 minutes. That is poor customer service in general if her supervisors let her get away with that since it is a recorded call. She even lied and tried to tell me it was the law to require a letter from the lender in order to cancel an insurance policy. I asked to see this law and she immediately backtracked and said it was a policy. Avoid this company at all costs. You never know who you're actually getting your policy from and it could end up costing you more in the long run.

"Beata the agent was amazing"

Beata the agent was amazing

"Quick quote and representative reaching…"

Quick quote and representative reaching out from the beginning of the process.

"Great Insurance in Florida"

I found difficult to obtain insurance at a reasonable price. Insurox has earned my business.