Ecirette Ireland
Niall Hogan
"They are very efficient and I never had…"
They are very efficient and I never had a problem dealing with them
Melanie Harford
"Worst vaping experience ever with this…"
Worst vaping experience ever with this company with appalling customer service. Go elsewhere. If I could give them a minus 1 then I would
Mei Mochi
"Imposible to contact customer service"
Imposible to contact customer service, i've tried ringing them too many times to count and wrote emails from a week ago with no response, i never received my delivery when it says it arrived a week ago and just lost all of my money because they don’t know how to respond to an email :)
Mrs. Tracey Fitzgerald
"I made a purchase of a vape and the…"
I made a purchase of a vape and the batteries required after this company being recommended to me. Battery not lasting 2 hours. I emailed them to let them know on October 8th. Product was purchased on October 1st. Batthery depleates as you vape, 10 draws and device is dead. I bought 4 more batteries and same thing happens. I got a response on October 12th asking did i want a refund or replacement. I said replacement on the 12th of October and needless to say I am still waiting! I emailed again on November 1st throught their facebook messenger also. i am very disappointed
Conor Ferguson
"Never received"
Ordered some juice, coils, and a tank online. Never received it and they are now ignoring my emails
Garreth
"Great Site"
Ordered some juice at a really good price, Delivered the next day via DPD (most trusted for me). Will be back for more, good work guys.
Eric McKibben
"Worst customer service team"
I placed an order through this site last night and received an angry phone call this morning demanding to know how I placed the order. I then asked, who can place an order. The phone call concluded after the customer "support" shouted profanities down the phone, called me an idiot and hung up.
I have some serious concerns regarding the legitimacy of this site and will be very surprised if I even receive the refund I'm due for not being allowed to order from a company based in Ireland, while I'm also in Ireland.
Avoid at all costs.
Giovanni Palleschi
"Don't buy"
I made an order and it arrived without some of the items I payed. Impossible to contact them by email, chat or phone and now more than 10 days passed.
Elaine
"Had a problem with my order which I…"
Had a problem with my order which I placed in December. Sent them 4 emails since, and made two phone calls and can't get anyone to respond to me unfortunately. Radio silence. Nobody answered the phone and my emails got no response
Shane O'Neill
"Been using ecirette.ie for over a year…"
Been using ecirette.ie for over a year and i can say they are far and away the best vape company I've ever dealt with. Only ever had one issue with them and it was caused by the courier company (never, ever use fastway), they rectified the and resent the order very quickly. Also the customer service rep was so helpful! Great company
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