"they only got a one because there is no…"

they only got a one because there is no minus. they are all smiles tell you they want to save you money. Charge you a booking fee before even seeing car tell you the car is secure with them when you go to drop it off tell you you have to sign a liability waver so they can leave it unattended on the road side. I would never trust this lot again. when ask for my booking fee returned they became aggressive lied and told me they would not refund booking fee and the problem was me. My opinion of them arrogant untrust worthy

In response to your reply

Yes you did state that you may not be able to complete repair in a day and yes you did state that the car may not be able to be kept inside the garage overnight to which I asked if not parked inside would the car be safe and secure to which your reply was yes. I do not consider my car being left outside in the street with a window down as being safe and secure. Your employee stated that the waver was standard as your insurance would not cover my car outside the workshop. So I had accept liability if anything happened to it . This was unacceptable this was not what was agreed.