"The whorst experience that you will…Don't waste your time with Certify !"

The whorst experience that you will have !!! The most complicated and not understandable APP you can ever see in your life !!! Do your life easyer chose another expenses platform if you don't want to have white hair !!!

"Absolute horrible customer service"

Absolute horrible customer service. Once your account is set up and you pay, you can't ever speak to anyone else except the lackluster CSR people. Would never recommend them. Platform itself is also so basic it doesn't even do all that they claim it does.

"Terrible customer support"

Terrible customer support - I have five support tickets outstanding and they just completely ignore you. Keep well away from this company.

"Nightmare experience"

My organization had a nightmare experience with Emburse certify. We signed a 1-year contract. When we saw the implementation process, we simply gave up. Implementation required us to fill out a huge spreadsheet with all kinds of details about our accounting setup. We just use quickbooks. Our finances are not that complicated.
Customer service was terrible. We kept getting bills even after we cancelled. I opened 8 different tickets before we heard back and got the erroneous bills to stop arriving.