Hedon

Transportation Access and Assistance
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300 reviews
Overall Rating
Customer Reviews about

Hedon

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Sara Wabik

5.00/5.00

"Fabulous"

Great product! I love it!
Very good customer service
I definitelety recommend it đź’—

17/02/2023

Vicente Bernad

5.00/5.00

"Great helmets made by a Great Team"

I got many helmets and Hedon ones are my favorites by far. Their quality, how it fits, options to design and customize (even Sena are installed on them) made them to stand out among others. It is true that other helmets may have other accessories that aren’t included in Hedon but I didn’t miss them wearing them. I felt much more comfortable with Hedon ones. But what made them really outstanding is the team they got behind to made Hedon possible. I live in Vietnam and is not easy to import goods here and Hedon Team (Linz was always there for me) took really care and were patient to help me with all the back and forth when any issue happened (almost full 2021). They always attend my questions in a very quick and useful manner. Great brands are always made by great people and in Hedon, the team is amazing for their dedication and care.

15/02/2023

Mark

5.00/5.00

"Custom made helmet"

My crash helmet was custom made for me. To say it exceeded all my expectations is an understatement. The helmet is such a work of art, with first class craftsmanship, I haven't worn it in anger yet, but have it as a piece of art in my office. Of course I bought another Hedon helmet to wear, and I love that as well.
Oh, and customer service levels are unrivalled. Thank you Hedon.

14/02/2023

Jens Govaert

5.00/5.00

"Hedon rules the roads ⚡️🏍️"

Hedon rules the roads ... and helmets for that matter, even in customer service. They're champs in carrying out repairs and returning packages lightning-fast. ⚡️🏍️

13/02/2023

Federico Intriago

5.00/5.00

"Excellent product"

Great product, quality second to none. Clear and prompt communications, speedy turn around and delivery to US for this special order. No hassles.

12/02/2023

Samuel J.

5.00/5.00

"The Ultimate Destination for High-Quality Helmets and Exceptional Service"

I recently purchased a helmet from Hedon.com and I couldn't be happier with my experience. The customer service was top-notch, with the team at Hedon.com being extremely helpful and knowledgeable about their products. They took the time to answer all of my questions and helped me find the perfect helmet for my needs.

When the helmet arrived, I was impressed by the quality and attention to detail. The materials used were top-notch and the helmet fit like a glove, providing a comfortable and secure fit. The helmet has exceeded my expectations in every way and I am confident that it will provide the protection I need while riding.

Overall, I would highly recommend Hedon.com to anyone in the market for a high-quality helmet. The combination of excellent customer service and top-notch products makes Hedon.com a stand-out in the industry. I will definitely be a returning customer in the future.

11/02/2023

Sam

5.00/5.00

"Customer Service"

Customer Service is superb and great communication. They make sure you are buying the correct accessories for your helmet and will contact you when there's a delay with your order. They will help you with your concern and will advise accordingly. The helmet is a work of art and worth the price. Waiting time is also worth it.

10/02/2023

Jim Parsons

5.00/5.00

"Amazing product from amazing company"

Great customer service, efficient, knowledgeable, caring and courteous. I have wanted a custom Hedon for a while. It's a phenomenally made and finished product. Rarely these days does a premium product really deliver, but in this case it's beyond my expectations.

01/02/2023

Raamy Fares

5.00/5.00

"Anne and the whole Hedon Team were so…"

Anne and the whole Hedon Team were so professional and helpful!

The helmet is the most beautiful I ever had, and I believe me I had many helmets in my life! Definitely recommended.

31/01/2023

D Mar

1.00/5.00

"This company has awful customer…"

This company has awful customer service. They don’t do a good job responding to inquiries. Their US website supposedly had a glitch and they allowed me to make a purchase that they canceled without contacting me. In addition, I incurred additional fees as a result of their mistake. Of course, they don’t care.

I own a Hedon helmet, it does get high marks on smelling good and looking good. That being said, the padding isn’t removal, it doesn’t come with basic accessories like a chin curtain, you can’t properly install a communication unit, and it doesn’t come with an adequate warranty.

25/02/2021
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