"Thank you for a great musical evening…"

Thank you for a great musical evening and friendly welcome. It was a pity the heavens had opened a few hours prior to the planning evening but we enjoyed it all the same.

"Limited accessibility"

Friendly staff on the whole, excellent food and drink and good music. The only toilet being upstairs with only one handrail was a problem for my stroke-survivor husband. Having asked to move to be able to see the musicians, it was disapointing that we were not alerted when such seats did become available and a late-comer nabbed them.

"Really enjoyed the live music and…"

Really enjoyed the live music and sharing board evening. Great cocktails too.
Lovely helpful staff. Service with a smile.
Thank you.

"A hidden gem"

A beautiful, local place with great atmosphere - bit of a hidden gem! Had a fantastic evening of live music, cocktails and delicious sharing platter - perfect night!

"Booked as a surprise for birthday"

Booked as a surprise for birthday, Loved every minuet of it. Sharing platter "The Local" was huge everything was beautiful.
Staff very friendly with out being O.T.T
We pre ordered wine , that was my choice.
Nice to have live music, not to our normal taste, but the young lady had a great voice and we enjoyed it all.
Cocktails are yummy.

"Lovely and intimate venue"

Lovely and intimate venue. Good food, good service and excellent non intrusive live music

"Lovely coffee shop/restaurant with…"

Lovely coffee shop/restaurant with great live music and a pretty garden to enjoy your coffee in.

"Poor customer service, lack of meaningful apology and lack of effort to right the wrong"

Your team were short staffed during the day. That meant they did not pick up any ansa machine message, so there was no food for one of our party. The person in change on arrival (about 7pm) was not customer focused, and not at all conciliatory. No remedy or meaningful apology was offered. The response was 'poor me' in terms of attitude and demeanour. We suggested a remedy so the member of our group without food did not have to go hungry (i.e. to get a pizza in from across the road which could be plated in the Ledberry kitchen. Response: 'No we don't do that'. The member of our party went home and did not get to see the performance. No refund was offered. Indeed it was denied. Later the front of house lead, was made aware by myself, and was apologetic but by this time it was too late.

"Great service, friendly and helpful staff"

Staff are always helpful and friendly. Great place to enjoy an evening

"Great purchase!"

Fast delivery. Great packaging. Quality goods!