"Service department 👏👏👏"

I’ve purchased 3 cars now from GC Motors and the advice on both sales and service has been great. Recently I had an issue with a car I hadn’t purchased from them and the same level of excellent care was given. Jo and the team in the service department were very informative on the work involved and time frame needed. Highly recommended!

"Second car I’ve bought from GCM"

Second car I’ve bought from GCM. New car reasonably priced and got sensible valuation for my trade-in. Smooth and efficient handover and a pleasure to deal with again (Darren Hurt).

"I bought my Porsche from GCM 3 years…"

I bought my Porsche from GCM 3 years ago receiving excellent sales service. In order to retain residual value in the car I extended the warranty via GCMs advisors and have had the car fully services year on year in accordance with the manufacturers requirements. The service I have received has not only been exceptional but value for money considering the costs I pay for my other car a Macan from the Porsche dealership. The main thing however is the shared trust and the fact that the team are always going over and above to ensure I am looked after with a hire car or this year direct delivery to my door in Newcastle. Thanks GCM and keep up the good work !

"After many weeks of trying to find the…"

After many weeks of trying to find the right car I stumbled upon a huge spec golf R on auto trader, I called up to enquire as I was in need of a car to get to work and back. I firstly spoke with Darren who sorted it out within the first hour of me calling answering all my questions, I then spoke to Peter in regards to some extra work and prep for the car and finally spoke to Jason the business manager to sort the finance out - this was at about 6pm at night. The next day Jason called me with everything all sorted in place and ready to go, so within 24hrs everything was in place. Honestly been an amazing experience and I couldn’t recommend these chaps enough, super professional and extremely helpful! Can’t wait to get the car!

"A happy customer"

Phoned up enquiring after a BMW seen on auto trader. Oliver was excellent throughout the process with an honest, helpful no pressure sale. Put trust in him travelling 200 miles to buy the vehicle which was all as described. Rang me twice since to make sure no problems and would happily buy from him again.

"Purchased a car from GC motors last…"

Purchased a car from GC motors last week . We were very happy with David who was top class from the test drive through to purchase even the sorting out of changing of private plates. Mr Mrs bailey.

"Jaguar E-Pace D180 HSE"

Neil & Jason have gone above and beyond through the entirety of the process. From maintaining a professional and personable approach to going the extra mile to ensuring the process was completed quickly and efficiently. The standard of the vehicles at GC is very high and the customer service matches. Thank you very much.

"The ONLY place to buy a performance 2nd…"

The ONLY place to buy a performance 2nd hand car!

A great experience from start to finish. A great price on the purchase vehicle, a sensible offer on the part ex and good value offers on extras which i took up on future car guarantee, alloy wheel insurance and car body work protection. All this combined with a very professional and diligent customer service. Oh and the prep on the car on collection was second to none. Almost feel i wouldnt want to buy another car from anyone else! Well done G C Motors and particularly to Gary who puts the average stereotypical car salesman to shame.

"Started so well…… very pushy."

Arrived to look at a BMW i8 advertised on Autotrader, I arrived on the off chance as I only live 20 minutes away and was told that the car had only just been taken in a few days earlier and was in the body shop having some work done, which is fair enough. So sat down with a sales exec called Siobhan and went through all the paperwork etc, talked about finance options and what I was looking to pay etc…she was great, she took me into the body shop to look at the car ( which was in bits and hadn’t been valeted for sale or had any prep done etc ) I wanted to see the interior colour more than anything as they do tend to have some wacky ones. Car looked good, obviously it couldn’t be test driven as it was in bits. So I said yeah it looks good let’s talk figures. On to the finance guy, now this wasn’t the proper finance guy as he wasn’t working on Sunday….. I’ll get to him in a bit. Was given the finance package which wasn’t far off what I wanted to pay, the deposit was more than I wanted to put in but the monthly payments were pretty close, then he was intent on selling the extras….firstly a paint protection package for £400 ish, I said I didn’t want it as I have a mate with a detailing company and if I wanted it doing then I’d get him to do it ….. which was met with the reply ‘oh everyone knows one of those guys’ next came a wheel and tyre protection package to replace the wheels if they get damaged…… another £375 option, I don’t want that either…..’But it’s worth the money’ he said ….. whatever ! I don’t want it. Next came a tracker package which he really wanted to sell me at £500 and £12.50 a month subscription, again I didn’t want it, my insurance is cheap enough for the car at less than £500 a year without the tracker, but he didn’t seem to want to let it go….. at this point I told him that I had a finance package already in place and ready to go that better suited what I wanted to pay and would prefer to use them at which point he said that they don’t use outside finance companies….. fair enough that’s their perogotive. So then he started with the ‘do you want to leave a refundable deposit to secure the car’ I asked how much they wanted….. the answer was £2k…… £2k to hold a car that I hadn’t seen in the daylight, hadn’t seen in one piece, hadn’t test driven and wasn’t prepped for sale. I said I’ll think about it, to which he replied ‘what do you mean think about it’ we’re near where you want to be on the finance side and you’ve seen the body shop and the paint we are doing, the 2 new tyres it needs and the new rear discs and pads that are going on and the service we’re giving it ready for sale, that’s going to cost us’ ( I’m pretty sure that the remedial work required will have been taken into account on the part ex figure the previous owner got against his new car) I said “yeah your near, but not quite there, I’ll have a think about it” shook hands and left…. Fast forward to Monday morning, phonecall from a guy called Chris who is the finance manager, started again on the finance figures, saying that they would be able to ask the MD if they would take an outside finance package if I was willing to leave the £2k deposit over the phone there and then today to make sure no one else bought it.. I told him that this car would be a weekend toy, we have other cars in the household it’s not imperative I get this one and that they seemed more desperate to sell me it than I was to buy it….again I said that I wasn’t willing to leave a £2k deposit on a car if only seen in bits, and in a dark body shop but he kept pushing, I just said “look I’m in no rush to buy it, I’m not happy that the diamond cut wheels that are on it are getting painted as they’re past their best, I’ve not seen it in the daylight…I don’t like the pushy attitude and there are plenty of others about, it’s a buyers market” Now this is the best bit, I could hear the salesmen in the background copying what I said and laughing ‘ha buyers market’ etc. I asked him who was there as I could hear them in the background, there was a pause and he said it was just other salesmen and he wasn’t paying attention to what they were saying, I told him that I heard them laughing in the background and had clearly heard them mimicking what I had said. At this point I just told him to forget the whole thing, I’m no longer interested. And just hung up. I’m in 2 local supercar owners clubs in the area and have heard mixed reviews of this place but I thought give them the benefit of the doubt…..I should have listened.

"Qasar mahmood BMW X5 69 plate"

Qasar mahmood BMW X5 69 plate
I just recently purchased a BMW X5 a gentleman by the name of Darren Hurt helped me with my purchase he was a very polite and mannered individual he went out of his own way to make sure my purchase went through with out any problems I felt reassured that I had made the right choice buying from GC MOTORS Darren was very attentive to my needs constantly ringing me to make sure I was happy letting me know what was going on with my car I highly recommend GC motors for buying your next vehicle especially if you have the pleasure of Darren hurt dealing with your purchase