"AAA*** service"

Been coming for my treatments at Essex Cosmetics for 3/4 years now! Always a pleasant experience and staff are all lovely. Service is 10/10 and treatments are always done to perfection! Thank you xx

"Absolutely brilliant"

Absolutely brilliant, been so many times before but just can’t rate this place enough! Only place I trust with my face

"Terrible customer service"

Terrible customer service, do not use this company. I arrived for my appointment and nobody was there, I was 15 mins early as requested on the booking forms. I rang the bell, called and emailed numerous times.

The manager then called me back and is extremely rude and unprofessional, she told me that it was my fault because I was early (even though it says to arrive 15 mins early on the form) she said the nurses were at lunch, however no sign was on the door and clients are not informed of this. They refused to refund my deposit for a service I haven’t received.

Their social media content is also terrible, they mock their clients and are extremely unprofessional. Would not recommend this company.

"Confidence returned highly recommended"

I cannot recommend The Muse highly enough especially Chantelle who was so calming and knowledgeable I was put at ease at once. I had spent sometime procrastinating about fillers and Botox and having now had it done I can’t for the life of me think why I waited so long.
Being an older woman in the throws of the menopause your confidence takes a nose dive but Chantelle has worked her magic and it’s come straight back. I feel like I did ten years ago and am hugely thankful. If you’re having doubts don’t this place is the best

"Loved my experience today"

Loved my experience today with Chantelle! So friendly, hugely knowledgeable and honest, telling me what I might benefit from but also telling me what would be wasted. Thank you!

"I came to Chantelle for my first lot of…"

I came to Chantelle for my first lot of treatments which I was really apprehensive about. She made me feel completely at ease and really listened to me. I’ve since been back for more and wouldn’t go anywhere else

"Chantelle is amazing!"

Chantelle is super friendly and knowledgeable. I have total confidence in her when having my treatments. 10 out of 10 would recommend to a friend!

"I’ve been having Botox with Charley for…"

I’ve been having Botox with Charley for a few years and she is fantastic. You have to have a lot of trust in who you choose and I wouldn’t go anywhere else. Charley is a professional and will give you an honest opinion about what you do or don’t need, which is really important. Very happy with my treatment and highly recommend.

"BEST PLACE FOR INJECTABLES"

I’ve seen Nurse Chantelle for lip filler on several occasions now and she does an amazing job each time. She is clearly very experienced and knowledgeable about the procedure and puts me at ease and always makes sure my lips are super numb for the most comfortable experience. She is a diamond - I wouldn’t go anywhere else for injectables!

"Had my appointment earlier today and…"

Had my appointment earlier today and really happy with the experience. Nurse Charley was super friendly and really helpful, defiantly felt I was in safe hands! Couldn’t recommend them enough x