"Very disappointed with the service"

Very disappointed with the service. I didn't get any updates about my order and when I check in to it it's showing that the courier has been delivered one week ago and showing a different address and image of a different house. When I contacted the service team , they're not even responding. Couldn't even access my order through the App.

"The product is good quality"

The product is good quality, it was delivered on time.

"Timely delivery and beautiful piece."

Timely delivery and beautiful piece.

"I recently had a great experience…"

I recently had a great experience shopping with Distacart. Their platform offers a wide range of authentic Indian products, from groceries to wellness items, making it incredibly convenient for someone like me living abroad. The website was easy to navigate, and placing my order was seamless.

What impressed me the most was the delivery. The package arrived on time, and everything was securely packed to ensure there was no damage. The quality of the items was excellent, exactly as described, and it felt like a slice of home delivered right to my doorstep.

Their customer service deserves a special mention. They were prompt in responding to my inquiries and kept me updated throughout the shipping process.

Overall, Distacart has earned my trust for their authenticity and reliability. I highly recommend them to anyone looking for high-quality Indian products with great service.

Rating: ⭐⭐⭐⭐⭐

"Its a scam!!!"

Its a scam!!!! We ordered kurti and plazo and could not wear it after one wash, such worst was the quality and shipping charges are big scam. You will never get the product on time..It was last time I used it.

"Good array of products but bad delivery arrangements "

It’s handy to get these products for this price, what a great range, but I am tired of FedEx saying that Distacart have not paid the courier fees, me having to request that Distacart sort it, this time I actually had to pay myself and get Distacart to refund me because they had an admin problem.
Not great in regards to sorting their deliveries.


***update***
Thanks for response Distacart, but “ in rare cases where invoices are forwarded to customers, we request them to share the details with us so we can handle the payment.“ - this has happened several times I have ordered in the last 1.5 years

"Distacart excellent service"

Im from south africa , Order ayurvedic meds from Distacart, there were some issues with customs here,I did recieved my order , the team from Distacart team were very professional and kept me well informed throught the delivery processs, excellent service! will definitly order from them again.

"I ordered my growth pills nearly a…"

I ordered my growth pills nearly a month ago and it still hasn’t arrived even tho it’s stated to come in 7-15 days

"Getting No Response / Very Late…"

Getting No Response / Very Late Response from the Customer Service

Usually I'm a very happy customer of Distacart since last few years - Whenever I have had any queries, they always replied prompt & tried their best to feel me happy & satisfied being their customer.

This time I've sent them emails on their different email addresses with my recent queries but no response until I had to go on their Instagram inbox & ask them for help. Than a lady answered me on Instagram & also my email.
Today again I received an email from the customer service which I didn't get what they exactly mean by that so sent them again an email with my humble request to explain me what they mean by that email, & guess what?
Again No Reply !!!

NOT HAPPY WITH MY CURRENT EXPERIENCE AT ALL

UPDATE: Distacart Team contacted me at my request via email & apologised themself for a delay in communication. They assured me that this will not happen again🤞🏼

After they got in touch with me, the whole process from ordering the medicines to the parcel delivery, everything was done so smoothly.
Even they called me also to discuss about a medicine which was out of the stock at that moment.
Thank you Distacart for a hassle free delivery 🚚 👍🏼

"Fantastic service!"

This is one of the best websites and services I’ve ever tried. Everything works: good discounts, fantastic communication, fast delivery, excellent custom service. I am really happy finally to found a good company -Distacart - where I can trust people and get good quality ayurvedic products from Himalaya! Highly recommmended! Best greetings from Denmark!