"Beware of the No-Refund Policy for…"

Beware of the No-Refund Policy for First Appointments

If you’re considering booking your first appointment at Marco Pasolini Health Clinic & Osteopathy, be aware that they have a strict policy of not refunding first appointments—regardless of how much notice you give, even a week in advance by phone and email.

Their electronic booking confirmation and online payment terms both mention a 24-hour cancellation policy, which may lead you to believe it applies to all appointments. However, there is no clear mention of a different policy for first-time bookings. Proceed with caution.

"Why is there no APP for this site… "

Why is there no APP for this site…
You are made do everything online,
you still have the phone the receptionist to get a link sent to you…
And when you attempt to book , you get “it's not available at this time” it’s only available at certain times …..we are talking booking online, and it’s not available….
WHAT A JOKE ….
This must be one of the WORST systems around… Bearing in mind we are talking about peoples health and well-being, the system is absolutely useless..
I believe this has been set up to fail, and to save money, I myself personally have given up several times to see my doctor despite being in discomfort and pain, because of the amount of hurdles you have to jump through…
Always battling to get past the receptionist, so far to date, I have been down to my local GP practice, and still manage to get appointments booked by the receptionist after explaining my failed attemps to book online,
So the system DOES accept receptionist booking slots and times ….
According to the recorded message you hear when you phone up, potentially you can wait up to 2 days before your query gets read , then possibly another three days before you even get a phone call for an appointment…
Today have even been told by the doctors receptionist, well I can always drive down to FAVERSHAM to their WALK IN , if I need treatment…..
My own Doctors, that I have been with for over so years plus, on now telling me to to drive over 20 miles to another’s towns walk-in clinic,
This is DISGRACEFUL…
Laurence white

"Highly recommended!"

I have been for almost a year now going to MP Health Clinic due to an injury in my foot and I can only recommend it. Marco is very knowledgeable Osteopath and I could see the results session after session. You are treated with care, kindness and professionalism. Also big thanks to Claire, who provides massage therapy and makes you feel comfortable and at ease from the very beginning. Osteopathy session and a massage therapy afterwards is without a doubt a great combo! Thank you!

"Marco Pasolini Health Clinic &…"

Marco Pasolini Health Clinic & Osteopathy is a clean, comfortable, and professional clinic with friendly and knowledgeable staff. The treatments are effective and the doctor is very skilled and takes the time to listen to your concerns and answer all of your questions. I highly recommend this clinic for anyone looking for quality

"Marco is an absolute professional osteapath"

Marco is an absolute professional osteopath.
He fixed my neck problems in a few sessions and already from the first two I started to feel better.
Also, he took care about the other posture issues.
I really feel to suggest.

"Since I met Marco one year ago"

Since I met Marco one year ago, my life has drastically improved. I moved on from an almost entirely handicapped situation to a much better place where I got rid of most of my pain and I got back to a normal social life. I highly recommend Marco, he is truly outstanding.

"! GREAT-RELIABLE PROFESSIONAL !"

I'm a performance coach in a professional cycling team. Marco is my reference Osteopath for all about involved from improving my athletes performance to recovering from injuries or enhancing my athletes' biomechanical on bike setting! Grateful to have such a expertise by my side whenever needed Highly recommended for sports posture check or for proper sports injuries' recovery!
Thank you Marco

"Great treatment for pregnancy aches and pains"

First time I went to Marco Pasolini was in November 2021 when I was pregnant to treat my back pain. He followed me throughout the whole pregnancy allowing me to be active until the end and to get in the best shape to the big day. He has always been very professional and knowledgeable and I recommended him to many friends who has similar problems and they have all been very happy too.

"Marco and his colleagues are a great…"

Marco and his colleagues are a great team, very knowledgeable, professional and friendly.
They helped me, my partner and other friends, definitely highly recommended.

"High praise from me!"

I’ve been getting treatments from Marco for several years now. I first saw him when I had an acute problem that was causing great difficulty and pain, and he quickly sorted me out with wise hands and kind and effective treatments. Since then, I go to see him whenever I’m feeling a bit out of balance. I’ve come to learn that Marco can treat both the acute physical stuff, and also the deep level stuff that results from emotional issues too. As a practitioner myself, I am very comfortable referring my patients to see Marco.