"Great customer care from Daniel!"

Great customer care from Daniel!

"Slip Doctors prompt and friendly…"

Slip Doctors prompt and friendly customer service is much appreciated. They communicate and deliver as promised.

"Communication is key with any business…"

Communication is key with any business transaction over the internet or telephone. That being said, I was not made aware that my order was going to arrive in separate shipments a week apart until I took the initiative to call to find the second half of my order and tracking information. proactive communication would have prevented much tension and anxiety from the upper administration on my end.

"The Stone Grip worked ok"

The Stone Grip worked ok. Went on easy. Not to see the longevity of the product?

"Costly Education"

I am a new customer that purchased 24 gallons of dark brown Tuff grip. I had multiple issues with the application. It was hard to get the paint out of the can even after using a mixing attachment on my drill. The paint was difficult to apply causing me to us a lot of pressure to get it off the roller and onto the floor. This caused lines all over the floor. Also, the paint dried 3 different shades of brown. I sent pictures of the color and lines issue to my sales person after the first coat and his only solution was that I purchase another 24 gallons and do a second coat. He did not offer me any type of refund or any free paint even though he new that I was only placing the second order because of all the issues with the first. I ordered the second batch to try and give my customer a better end result. The second batch of paint had none of the issue of the first. It dried properly so the color issue was resolved but the lines did not go away. The customer was so unhappy with the end result that they refused to pay. I then asked my sales person for a refund for the amount of paint that was necessary to redo the area that dried 3 different shades of brown since there was no dispute of a product quality issue. I was told that they couldn't issue a refund since they were a small company and the issue happened in a prior month. I called back and asked to speak with a manager. The manager said he would research the item and get back with me the same day. That didn't happen. Still have not heard from anyone. This has been a very costly experience. One that I don't care to repeat. This company had no problem taking my money but did not stand behind there product that clearly had issues.

"The timing of delivery was great"

The timing of delivery was great, but the product was too thin. We painted rough steps yellow, and the paint soaked in.

"Quick Shipping of all Products. Good Technical answers."

Daniel patiently explained all our questions and made sure we got the right product. Casey helped set the ball rolling !!
Hope we can apply this product and it lasts a long time !

"Casey is a huge help everytime i call…"

Casey is a huge help everytime i call or need anything

"This was my first time ordering"

This was my first time ordering from SlipDoctors. The website was easy to navigate and the search feature was helpful. I purchased the transparent anti-slip adhesive tape to put on the backs of my quilting rulers. My order was small but it arrived quickly and was exactly what I wanted.

"I’ve used slip doctor spray for my new…"

I’ve used slip doctor spray for my new spa steps, lightly sanded the step followed the directions and it’s been only month but has worked great, and stayed in place.