"Helpware is great!"

Helpware is great!

I love working with this team. They are accommodating, understanding, and have good attention to detail. Their commitment to customer satisfaction through open communication channels fosters strong, long-term partnerships. For businesses seeking reliable BPO services, Helpware is a strategic choice for success.

"Helpware is Fantastic!"

Working with the team that is in place is fantastic! Communication is open and having their techs part of our team is seamless to our clients. They provide our clients great customer service!

"Helpware continues to be amazing for SquadLocker!"

Helpware continues to be amazing! Our Onboarding agents have proven to be capable of anything and embrace change and new initiatives with a smile. In the last 2 years, I have gotten a chance to get to know each one of them and learn their specialties as they interact with our SquadLocker customers.

I would not be successful without the help of my right hand, Anzhelika. Her willingness to embrace challenges with grace is truly groundbreaking. Her ability to charm our Partners, gather team feedback, and productivity are like no other. I absolutely trust Lika and her ability to run daily operations by my side. Not only is she our top Helpware agent, but she has become my amazing friend.

Thank you Helpware and looking forward to many years together ahead!
Maria

"Helpware is a truly exceptional…"

Helpware is a truly exceptional company. Our entire experience thus far has been smooth, with no hiccups, and there has always been excellent communication regarding any changes or updates. We are also extremely pleased with the performance of the recruited agents. Lesia, Zurab, and Oleks have been incredibly helpful. Thanks again!

"Helpware finds us the BEST agents!"

Helpware has been excellent to work with since we partnered with them back in 2021. Their team is great with communication and they have a friendly, helpful staff. They have provided us with agents that far exceeded our expectations. We couldn't be happier with our choice in using them, and we make sure to always recommend them to others who are looking for help!

"2 key aspects"

I wanted to highlight two key aspects that have greatly enhanced our experience with the company:

Responsive Communication: Their quick responses have significantly improved our operational efficiency.

The team's collaboration and proactive approach have positively impacted our workflow, showing a commitment to our success.

Thank you for your excellent support.

"The most unprofessional and uneducated…"

The most unprofessional and uneducated sales approach I have ever experienced. If that's a view in to what they're like to work with, it's worth avoiding them

"Great sourcing!"

Helpware Team has sourced highly talented CSR candidate for our start-up. They were extremely helpful with the onboarding process, they communicate quick and clearly, are always ready to provide support, and with the new CSR my business is growing. Worth to recommend!

"Helpware are a great partner to have"

Helpware have been an excellent and reliable partner. The team are quick to respond and the performance has been great.

"Helpware is an awesome BPO partner!"

Helpware has been a great partner for anyone looking for a small to mid-side BPO with multiple locations around the globe. I have really appreciated their transparency and adaptability in working with us as we scale our operations. They have a strong leadership team that proactively ask for feedback in order to improve week over week.