"This place is no longer in business"

This place is no longer in business. No one answers the phone since January of 2024 Their social media hasn't had new content either. I guess all of the negative customer experiences caught up with them.

Not sure why the website is still up or the number is still active.

"Don't rent from them"

Don't rent from them. Our AC, heat and hot water heater never worked. I was told from RVnGO that I would hear back within the same day. After 100+ calls and emails, my issues were never resolved and had to pay $140 for 'supposed' damages to the RV including a thermostat button that cracked out after pushing twice.

"DONT"

RVnGo has refused to reply to emails or phone calls about an issue I had over the summer with a van we rented. The van had an electrical issue (no ones fault) and we had to stay in hotels for nearly a week because the AC would not work overnight in the southwestern desert. I had to spend close to $1000 extra for our trip and RVnGo refuses to discuss any resolution to the problem. I lost a good deal of money on campsite reservations, had to shorten my trip, and could not stay overnight in the van. This is not why I paid them $5000 for rental. Their customer service is non existent and they are incredibly unprofessional and unethical. DO NOT RECOMMEND.

"Their insurance is expensive and…"

Their insurance is expensive and useless. You aren't covered unless you have a person outside the trailer who is taking a video of you while you're parking. Who does that? Then there's a $20,000 deductible. That's more than what the trailer was worth. Never again.

"Host is a SCAMMER, vacation ruined "

As guest I have been SCAMMED by one of their hosts - Wendi Fairchild from Las Vegas. A few months ago I sent a rental inquiry through the RVnGO website and they leaked my email address to the host. As a consequence the host contacted me directly to clarify details and in parallel conducted the transaction impersonating RVnGO. I received emails on RVnGO seemingly-legit letterhead with the rental quote, payment prompts and booking confirmations. After I paid the balance due, the host DISAPPEARED. I have lost $3000 and my family vacation is completely ruined. RVnGO has failed to not respond to my emails, phone calls or voicemail messages. They are not a serious company, they don’t treat data securely. Don’t trust them!

"2 weeks into filing a claim and we…"

2 weeks into filing a claim and we still do not hear from anyone!

"IF YOU WANT YOUR MONEY STOLEN USE THIS COMPANY"

Do not use this company! The individuals that rent their RV’s through it take your money then cancel in the 11th hour. They also show one RV and when you show up to get it the thing isn’t as described or a totally different RV. This company is a scam. No return emails or phone calls. I’m out a thousand bucks for the time being.

"RVnGO owes me over $50K insurance claims"

RVnGO owes my company over $50,000.00. For 2 insurance claims and 1 road side assistance claims.

RNnGO has not been paying insurance claims. They avoid paying at all costs.
Feel free to contact me at Premier Luxury RV Rentals 908 227 4756 for a full explanation. I have over 50 emails that we are going to pay . But they never did. Since last posting I have had others contact me about the same issue.

"RVNGO allowed a scammer to list (7)…"

RVNGO allowed a scammer to list (7) fraudulent vehicles from one owner despite this owner not renting one single vehicle through their site. Red Flag? Apparently not to RVNGO!! I am now out $1000 and have asked RVNGO management to contact me but of course there is no call from anyone!!! DO NOT RENT FROM THIS SITE!! And of course RVNGO are saying i communicated with them outside of the site....RVNGO put me in contact with them!!!!! This scam artist still has vehicles listed on their site!!!!

"Run a fast as you can from this company"

I had a nightmare of an experience with RVNGO and I urge you to find a different platform. I had a renter soft swipe my trailer and RVNGO insurance did not make it right. I had an entire claim denied through RVNGO. I had date stamped pictures of no pre existing damage, and an external inspection agreement. Do not use RVNGO!!