"Very understanding "

Very understanding with payments being rescheduled or flexibility.

"This is the biggest scam for students…"

This is the biggest scam for students ever. My friends pay less electricity and water bills, like 30 or 40 pounds per week, without Unihomes. They charge 112.98 per person per week, and there are 4 people in the house.So, they are approximately getting 400 pounds per house. In reality, those bills would be 100 pounds less. Students easily fall into this kind of trap. Do your research!

"Easy to understand and got straight to…"

Easy to understand and got straight to the point

"Great custome service"

Great custome service

"Really helpful and easy renting"

Uni homes were really great in helping us find our second year accommodation. As a student, it is hard to estimate how much bills will be and incorporate this into budgets. This is why uni homes is so much easier as it is a fixed price with no hidden costs. Would definitely use the website in the future!

"Fantastic Customer Service – Louisa Was Exceptional!"

I recently had the pleasure of speaking with Louisa from UniHomes, and I genuinely couldn’t have asked for a better experience. From the moment she picked up the call, she was cheerful, engaging, and incredibly helpful, making what could have been a stressful process feel effortless. She took the time to explain all our options clearly, helped us adjust our plan to better suit our needs, and even saved us money by ensuring we weren’t paying for unnecessary services.

What really stood out was how genuinely invested she was in finding the best solution for us. It’s rare to come across customer service that not only solves your issues efficiently but also leaves you with a smile. UniHomes is incredibly lucky to have her!

As for UniHomes as a whole, my experience has been mostly positive. Their all-inclusive billing system is convenient, and having utilities bundled into rent simplifies things a lot. However, there’s definitely room for improvement when it comes to transparency in pricing—especially for internet and additional services. It would be great to have clearer breakdowns upfront to avoid unexpected adjustments later.

That said, Louisa’s exceptional support truly elevated my experience, and I really appreciate the effort she put into helping us out. If every customer service rep was like her, UniHomes would be unbeatable!

Thank you again, Louisa—you made my day!

"Lyndsay Was really helpful with my…"

Lyndsay Was really helpful with my request. Communicated briefly what I requested for and service was provided immediately. She was really helpful.

"Good experience"

Good experience

"Very easy website to navigate"

Very easy website to navigate, great pictures and detailed descriptions lets you know what property is currently available.

"Needed to know some information about…"

Needed to know some information about bills and the responses were clear and quick very useful.