"2/10, would not recommend. Low quality and expensive."

First of all, each video cost anywhere from $204 to around $300. So this lie that $500 buys you 6 videos is CRAZY and untrue.

Second of all, they take your money and put it into a "wallet", so if you accidentally buy a second video without using it, you can't access your own money, or pull it out.

Third of all, the video editing is TRASH. I edited my own, and it was better than paying. Crazy how low quality the audio and video gets after Billo's editing.

Fourth, the influencers barely listen to what you instruct, and mix it up without you asking them to. Just not worth $260, maybe $30 for effort.

I would not recommend it, and I think you would do better approaching influencers and working direct.

"Our experience with Billo has been amazing"

Our experience with Billo has been amazing! Here's why:
1. Extensive list of creators to choose from
2. Turnaround time of the videos has been 24-48 hours which is amazing
3. Billo customer service is top notch - very flexible, understanding and willing to help with any request.

I read some negative reviews which honestly, I do not understand. Billo has no control over the performance of your ad, the brand owner needs to select the right brief and creator and execute in social.

When you type in the brief - be specific with the VO and how you want to creator to film.

"great finished product"

Lots of creators to choose from. Once a creator was chosen and the product was received, the video was made quickly and the result was great

"Unethical business practices, stay away"

If you buy a package, your funds expire, no extensions allowed with out them scamming you for your own money. Since when does money expire? Greedy and unethical company.

The work we got from Billo was always mediocre and none of the couple thousand we spent with them ever actually did well.

There is no actual customer support and it's just copy and paste responses. There is so many UGC companies to work with. Billo doesn't deserve to be in business.

"As a business owner"

As a business owner, managing multiple aspects of a brand can be overwhelming, especially when it comes to creating high-quality User-Generated Content (UGC). That's where the Billo app has truly been a lifesaver!

The platform makes the process of sourcing UGC videos from talented creators incredibly seamless. From the intuitive interface to the wide range of creators available, Billo has streamlined the way I get authentic, engaging content that perfectly represents my brand.

What I love most about Billo is the simplicity and control it offers. I can outline my vision, provide clear instructions, and review the videos with ease. The turnaround time is fantastic, and the quality of the content has consistently exceeded my expectations.

Thanks to Billo, I can focus more on growing my business while leaving the creative magic to their talented community of creators. It’s been a game-changer for our marketing strategy, and I highly recommend it to anyone looking to elevate their brand with professional yet relatable UGC.

Thank you, Billo, for making my life so much easier!

"excellent service"

excellent service. I advice people try, amazing

"I like the creator variety and the…"

I like the creator variety and the quick turnaround time.
Good value for many. The platform could be improved in terms of UX/UI

"Terrible Response Times, Overpriced 'Premium' Service"

Worst customer service ever. They claim to have live chat, but no one is ever online, no matter what time you try. Even worse, it takes them over 2 business days to respond to anything—if you're lucky.

As for their so-called 'Premium creators,' almost everyone on the platform claims this status just to charge an extra $50, yet most of these 'Premium' creators can't even produce usable audio.

This platform started out great a few years ago, but now it's a complete disaster. If you're considering working with them, don't. Try another platform instead

"Very easy to use"

Very easy UX – everything is super clear.
And when I had a problem, it was solved in minutes, bravo!

"Very buggy platform"

Super buggy system and when you report it, they either say they're aware of it already or that they've fixed it (which they haven't). Makes it very hard to find the right creators for projects when you can't view the ones you've hired before or marked as favorites. Because of this, we've had to request assistance from support for our last few videos, and response time is slow and only via chat/messages. Additionally, the entire UI is a little confusing and clunky. The only reason I'm giving it a 2 is because we have had a small handful of good creators out of this platform (but we've also ended up with some not so great ones). We're using up the rest of the credits in our "bank" here and then will be finding a new platform.