"Happy"

Very easy to enquire about very affordable

"Easy online application"

Easy online application. Documents received in a timely manner.

"Easy to book"

Easy to purchase, documents arrived via email in less than 10 minutes.

"Clear"

Clear and easy.

"Both website and contract wording need…"

Both website and contract wording need work, I twice needed human assistance -- explanation and correction of a login failure -- to complete what should have been a very standard order, so the process took hours rather than minutes.

"Easy to apply"

Easy to apply, only marked down as I had to chase up the documents as I hadn't received the email.

"Information was clear"

Information was clear. When problems arose, call staff very helpful.

"Straightforward"

Website easy to use,and quick response on application

"Very impressive"

Very impressive
Quick and easy