Brilliant Money

Financial Operations and Advisory
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61 reviews
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Customer Reviews about

Brilliant Money

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Lawrence Ezewu

5.00/5.00

"Mortgage application was a daunting challenge"

Our mortgage application was a daunting challenge, especially with my self-employment, wife with permanent job and our 10% deposit. We were on the brink of giving up hope. Philip (Brilliant Money) exceptional knowledge and dedication turned our situation around. That unexpected text message saying our mortgage was approved was pure elation.
Brilliant Money are true professionals who goes above and beyond. Philip ability to understand the complexities of self-employment and present our case effectively was instrumental in securing our mortgage.

13/08/2024

Susan Sharp

5.00/5.00

"Sue - Re-Mortgage"

I have been extremely pleased with the service from Brilliant Money. Philip has been absolutely fabulous at contacting me and advising me step by step with my Re-Mortgage application. He has always been at the end of the phone if I have required any updates and advice throughout the process of my application. Philip is a true professional. He is very approachable and has a sense of humor which is very welcoming in the current financial climate. I would have no hesitation in recommending Philip and his team to anyone requiring any kind of financial assistance.

11/07/2024

Rosie

5.00/5.00

"I cannot recommend the team at…"

I cannot recommend the team at Brilliant Money enough!

After being turned away from other mortgage advisors because of our complex situation, we were put in contact with Philip Snelling and within six months we are finally the owners of our house. Philip and his team are incredibly knowledgably in their field and their exceptional service, professionalism, and commitment to us has made it a pleasure dealing with them. Everything was explained in full and they made it so easy for us to understand. Brilliant is what they do and who they are!!

13/06/2024

Kaspar Suhacs

1.00/5.00

"Number one waste off time"

Number one waste off time, please guys stay away from this company. Absolutely they are just ridiculous.
5 month for waiting for offer sham

02/05/2024

JB

1.00/5.00

"Really poor service"

Really poor service. I was recommended to go to Brillant Money by First Mortgages. I spoke to Christian in November 2023 and he said he would call back in the new year (beginning of January 24). I never received a call. I then emailed several times over the next couple of months and called as I wanted to get the ball rolling. I never received an email back and was told on the phone someone will call me. They called me a few days ago ( after 5 months!) I told them I was now dealing with Haysto who have been absolutely fantastic. I would NOT recommend brilliant money and would advise people to seek support from the team at Haysto who are impeccable at communicating and providing the right help and advice.

14/04/2024

Richard Kirk

5.00/5.00

"Good service"

David was thorough and responsive and took time to explain the complexities of finding the right product for me.

12/03/2024

Tasos Kokas

5.00/5.00

"Rhiannon have been amazing throughout…"

Rhiannon have been amazing throughout the application process. She was easy to understand and she was always there available for us with all the advice and information.
Thank you Rhiannon and Brilliant Solutions :).

20/11/2023

JAC Patrissi

1.00/5.00

"What a nightmare from start to finish"

What a nightmare from start to finish. Christian took four weeks to give us incorrect information, review our materials and refuse to return our calls and emails and then went on leave with no notice, first lying to his supervisor that he had not heard from us. Then we were given to Ted, who spent two weeks doing nothing and then offered us an “Islamic Mortgage” at 8.06 percent interest that he also said he knew nothing about, could not provide advice for, and further, we would have to contact them ourselves, as he could not help. And then he said—that’s all we can do. So, six weeks of utter incompetence. We have excellent credit, cashflow and standing.
I had read poor reviews online but had not believed them.
BELIEVE THEM.

Updated to advise you against the excuses below: the next mortgage company resolved this in TWO DAYS and remarked that the Brilliant people simply do not know the law.

26/10/2023

Enioluwada Oluwajoba

5.00/5.00

"Excellent service with knowledgeable staffs"

Philip was brilliant and knowledgeable. He went above and beyond to get us the offer we needed within the boundaries of our budget. He was always available to speak and we completed the process in no time.
The full application went in about 4pm Friday 18th & the mortgage offer was issued 5pm Tuesday 22nd so we had the offer within two working days ! That's amazing.

01/09/2023

Marina Di mambro

5.00/5.00

"Highly recommend"

Highly recommend. Easy to talk to and definitely know their business. Five stars from me… thank you !!

17/04/2023
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