"Sorrento 6 seater with parasol"

What I ordered was not in stock, although the web site said that it was. This was obviously disappointing.
However how a Company deals with issues like this is how it should be judged, and Royalcraft dealt with the problem very well.
Communication was prompt, alternatives offered. I decided to wait for new stock to arrive, I was told when Royalcraft were expecting a delivery and one working day after that date the courier contacted me to arrange delivery, and the next day we received the outdoor dining set exactly as advertised, and we are very pleased with it. Great value good customer service.

"I found the Customer service to be…"

I found the Customer service to be particularly excellent and I would have no problem recommending them to anyone or using them again in the future

"Excellent product and quality"

Excellent product and quality. Only downside was part of canopy was missing, however excellent customer service in dispatching missing part within 24hrs, which arrived within 4 days.

"Excellent supplier"

Excellent supplier - quick and efficient.

"The ideal garden relaxer"

Very sturdy, good job as our large and heavy sun umbrella fell on top of it when we had an exceptional gust of wind and there wasn’t a mark on the love seat. Also very comfortable to sit and relax with having the footstools.

"Excellent service Guy in customer…"

Excellent service Guy in customer service was amazing .Would definitely recommend.

"Excellent product and service"

Excellent product and service

"Very responsive and helpful"

Very responsive and helpful. I asked a lot of questions before buying from them and they answered everything well. Also got a good deal.

"Easy purchase"

Easy purchase, fast delivery, good price and very happy with the product

"Great product and price"

Great product and price. Delivery fast and easy enough to put together.
Ideal for sunny day on the patio....if the rain ever stops!