Click Sunglasses

Shopping & Fashion
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102 reviews
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Customer Reviews about

Click Sunglasses

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Diane Allen

1.00/5.00

"BEWARE"

BEWARE! Ordered a pair of frames from Clickshades.com on 9/9/17 and was charged $32.88, the stated amount. Never received a confirmation or tracking number. I called them and never got to a real person just left a message. Emailed them and was informed by Dan Peters of customer support that my frame would be here the following Monday or Tuesday 9/18 or 19. A week later, 9/26/17 I finally called and Lisa answered and researched my order only to call back and tell me that they could not send me the frames because the price was too low. Now they say they can't sell them to me for less than $99 and blamed it on an error on the web site. I feel this is a true scam and would never do business with them again. Waiting for my credit refund.

26/09/2017

Mars Roc

1.00/5.00

"Would never do business with this company again very poor customer service"

I purchased Nike Frames from this company on 11/3/15 paid in full no contact from them I called the company several times left messages no return call finally got a hold for them 2 days later on11/5/15 they said they had to order the frames from Nike waited for updates from Clickshades until 11/9/15 they emailed me stating they received the Nike frames and it was shipped to me, they gave me a tracking number which I tracked on USPS which it said the sender just printed the shipping label so this was on
Monday 11/9/15 I called Clickshades again several times on Thursday 11/12/15 and they finally answered the lady I spoke to said they had problems with shipping because the Veterans Day holiday which was Wednesday I said so what happened to Tuesday all she said was sorry so after complaining Clickshades finally shipped it out now according to USPS Tracking I should receive the Nike eyeglass frames on Monday 11/16/15 WOW! Ordered on 11/3/15 and expected to receive it on 11/16/15 2 weeks to receive if it does come in when Clickshades.com said in stock CLICKSHADES.COM HAS POOR CUSTOMER SERVICE WOULD NEVER RECOMMEND TO ANYONE!

14/11/2015

Kristian

3.00/5.00

"Fantastic Delivery Speed - Zero Customer Service"

I ordered a pair of ski goggles, they arrived only a few days after ordering. Great!
However, I ordered the wrong colour. I informed them of this twice via email and I am yet to receive a reply. I now have to return and re-order the goggles - very frustrating.

As long as you don't need any customer service you'll be fine!

30/10/2015

Zoomode

1.00/5.00

"Appalling customer "service""

This was my first order with Click Sunglasses. The sunglasses I ordered were an anniversary gift for my husband. They arrived late. They also didn't have the "blue sticker" on them as stated on their website as far as returns are concerned. The glasses were too small for my husband's face. I emailed Click to ask regarding the blue sticker. I received a late response saying sometimes the send out glasses without the sticker by mistake & was there any problem. I emailed back saying that I had requested an "RMA" number via their website so that I could return the sunglasses. I didn't receive a response back & there was no answer on the telephone number on their website which I tried calling at a few different times in the day. I had to contact them via Paypal to get them to contact me with the RMA number, which I get with some excuse that their email system wasn't working & no explanation about the telephone number. I get an RMA number & have to email again asking for the return address. I sent the parcel back at my own expense £7 for recorded signed for delivery. I email a few days later asking when I will receive a refund. They say that week. That was about 10 days ago. I emailed them 2 days ago asking when I can expect a refund. They haven't responded. I have escalated this to a Paypal claim as I am having no joy with getting my money back. I cannot recommend this company based on my experience.

09/04/2015

Suzonne F

1.00/5.00

"They are not a trust site"

I order in this site with payment for two Glass an have invoice
from this transaction , then send email to ship to me and they
no good answer to me ,I reported this transition to my bank and card company in your site for further measures.may they are scam site

07/04/2015

RedBike85

5.00/5.00

"Great price, quick delivery"

Great price and quick delivery. Glasses perfect, well packaged, perfect communications with vendor.
Thoroughly recommended :-))

19/12/2014

tran le anh phuong

5.00/5.00

"good"

ship fast international :)

07/10/2014

Heather Bell

5.00/5.00

"Quick delivery!"

The sunglasses were packaged well & they were delivered in a couple of days from ordering.

03/10/2014

Gemma Tong

5.00/5.00

"Good value...very fast delivery!!"

Ordered my sunglasses on Sunday evening and they arrived by Tuesday morning - free postage too. Very happy!! :)

11/09/2014

Katrina Powell

5.00/5.00

"Very quick delivery"

Very impressed with the quick delivery and packaging
I would recommend to anyone

08/08/2014
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