"Do not patronise"

Do not patronise

"Do not patronise"

Do not patronise

"Very aweful service.do not use"

Very aweful service.do not use

"Deal with them at your own risk"

Deal with them at your own risk. They are rude, liars, take money and not deliver ticket.

"I recently used RR Travels Ltd"

I recently used RR Travels Ltd. and was generally pleased with the service. Despite a hiccup where there was some confusion with a refund, the team, especially Zoya Butt, was attentive and committed to securing the best travel deals. Mr. Isaac Ali also provided excellent support throughout the process, ensuring I got my tickets without any hassle. Overall, their customer service is strong and they are passionate about meeting customer needs. I would recommend them and look forward to using their services again. 4 stars!

"From start to finish you guys were…Amazing "

Zoya is an absolute Gem. From start to finish you guys were amazing. You listened and paired attention to what I needed and gave me best offers. Good rates and the best customer service ever received from any agent.

Even whiles away on holiday you checked if I landed safely and needed any help whiles away and made sure you reached out to me on my return.

I am definitely using you again and will recommend you to family and friends. Please ask to speak to Zoya. She is such an amazing consultant.

From Clem and Son

"Issac was really helpful thank you"

Issac was really helpful thank you

"I am very happy to say that, RR Travel the best travel company to deal with them. They are very kind people. I talk to Mr. Ali all the time. And he’s very kind gentleman. I am very happy with them. T"

Hello,
My name is ijaz Ahmed Raja, I based in Birmingham uk. And I’m always getting help to buy tickets from RR TRAVEL and get very nice service from them. I am very happy how they deal with me. 🙏

"Zoya Butt was on it looking for best…"

Zoya Butt was on it looking for best deals for right from the first day I spoke to her. Just kept on my travel and enquired whether I have home safe in the Gambia. Aww, the best I have experience through so far. Her customer is second to none . Super good on her job and passionate about getting results for customers.

"Bunch of liars, scammers no professionalism, avoid them"

This company told me they do a buy now pay later service so I secured a booking for me and my family with some deposit paid with Isaac. He gave me 2 weeks to pay £4225 which I made sure I did within even before the deadline date. As I was making my last payment before the deadline date he gave me, Isaac told me the airline has cancelled my booking because they have cancelled their flights for the date I was supposed to fly, that he received an email from the airline stating this cancellation. I asked him to share this email with me because when I go on their website it’s still shows they are flying. Isaac created a fake email claiming that’s the email he received from Ethiopian airline but I found out from the airline they had not sent any emails out with such information and that they are very much flying on my date during a telephone conversation with Ethiopian airline. I made Isaac aware of my findings but he insisted the airline was lying to me hahaha and moved on to offering me more expensive tickets which meant I had to pay more for a new booking. I complained to the company manager named John, he apologised to me and assured me Isaac was getting a sack from the company for messing with my first booking, the lies and the fake email he sent me claiming it was from Ethiopian airlines. So John took over offered me a new ticket by that time the ticket prices had gone up so I had to pay £500 extra now for a new booking, their only compensation for Isaacs mess was that they sacking him lol. After agreeing to pay £500 extra John pleaded with me literally begged me to allow him change my return date to the 17 of January instead of 14th of January because it was cheaper for him to book. I refused because me and my partner had work and kids had to be back to school I explained this to him, he begged me and assured me if to let him book my return for the 17th he will change it back to the 14th while am on the trip that it would be cheaper for him. He said trust me Miss, I promise I won’t let you down so I agreed. Now on the trip I kept prompting him about changing my return date as agreed he started giving me stories, then eventually started ignoring my WhatsApp messages and calls. I kept chasing their company because if they didn’t change my return date it would mean paying for more days at the apartment we rented on air BnB which was not cheap, and spending more on the trip and loosing 3 days pay at work. I was fuming, John left me hanging then a guy called Terry took over my case from their company apologised for everything their company has put me through promised to get some compensation from their account teams to make up for all the money Iv lost and extra expenses but again kept tossing me about when I returned and never received any compensation whatsoever. I also found out Isaac is still working there and that the guy I thought was Terry was actually the same Isaac that messed me up from the start that I was dealing with. They are liars , very unreliable, they will tell you to bring a friend for £100 discount on your ticket, I did that too and received nothing. They are just horrible and heartless avoid them and thank me later :).