"Simple straightforward process online…"

Simple straightforward process online for securing an insurance cover.

"Good Service....too much documentation"

The Customer Services agents were very helpful and attentive to my requirements for insuring my properties. However, on taking out the policy I then received 10 documents to check, which I regarded as a bit OTT. Sure, I need a Policy Schedule and Policy Document, but is it really necessary to bombard me with all the rest such as Demands and Needs, Statement of Fact, Property Disputes, Policy Benefits etc, etc. I'm left with the feeling that somewhere in all this documentation, should I make a claim, then someone will find some wording that negates the claim. You need to make it more user friendly.

"Great help everything I need done…"

Great help everything I need done quickly and smoothly

"Nice and easy landlords' insurance."

Nice and easy house insurance for landlords.
Phone customer service was also good - I needed to make a small correction to the insurance details after purchase and this was done quickly with no fuss.
Good rates.

"Very straightforward and accomodating"

Very straightforward and accomodating, polite staff and great price.

"Excellent efficient service"

Excellent efficient service

"No pressure then"

Good unpushy service

"Perfect from the time of the…"

Perfect from the time of the consultation to buying the product. Thank you so much..
Stephanie was a very friendly knowledgeable salesperson.
Thank you again
Lynda Chamberlin

"Excellent Service …"

Dealt with by the extremely professional and knowledgeable Stephanie Weber. As a new landlord, Stephanie explained everything to me perfectly and answered all my questions. I left the conversation feeling like I was in safe hands should the need arise to contact again. Excellent customer care. Very happy with price quoted for the service, a massive saving on a previous quote from a competitor. One very happy customer 😊

"Landlord Cover"

I was extremely happy with the professional and detailed way I was treated in purchasing the total landlord cover. I was particularly impressed with the care and attention I was provided, in particular the care taken to explain the cover clearly.