"I wish to"

I wish to give huge thanks to crew for sorting out the blocked pipework in my bathroom. He was professional, friendly and explained what the problem was and how it needed to be dealt with. The blockage was successfully remedied and his pricing was extremely fair. I would certainly use his services again and I have no issue in recommending his company to others.

"The team at"

The team at Drain Care and Repair Ltd was efficient thorough and informative. Having cleared our blocked drain they went on to explain the underlying cause and suggested a remedy for that. He was approachable and friendly throughout. Highly recommended!!!

"They came to"

They came to do my drains all work carried out was done to my satisfaction. They were polite and professional, the communication was excellent and aftercare was also to my satisfaction, no problems occurred very happy with the work done.

"I can highly"

I can highly recommend Drain Care and Repair Ltd. Apart from being thoroughly fast and effective at unblocking my gutter downpipe at a great price you couldn’t wish to meet a nicer, more helpful tradesman than Simon Keenlyside.

"Highly impressed with"

Highly impressed with service provided. Friendly, thorough, honest. Will use again and recommend whenever possible.

"Was very polite"

Was very polite and courteous, did what he said needed to be done. Cleaned the area satisfactorily after procedure. Rang to say he was on his way which was one hour after original call out

"Quality, knowledgeable and quick to respond!"

I will give Draincare 5 stars, based on
- Knowledge of the job
- Quality of work
- Customer communication
- Aftercare

Although there is a couple of bad reviews on here i struggle to see how… because i couldn’t recommend them as a company enough.

My personal experience overall was very good.
The engineer had great communication and time keeping leading up to the job he was with us within 2 hours of me ringing the company!
Before starting the job he went through
the rates with me that i had already been quoted over the phone and made sure i was happy to go ahead.
Although yes it wasn’t ‘cheap’ but was still very reasonable, and definitely not overpriced!
But how can you expect cheap labour working with sewers and specialist equipment with safety factors involved?

The engineer kept me updated through out the whole time on site.
There was evidently a broken part of pipework with roots in the system, (he showed me the cctv on the screen of inside the pipes) that was also the cause of the original blockage.
Then recommended a rootcut and reline sleeve as apposed to digging it all up.
Saving me money and mess.
Fixed price quote was very reasonable and definitely affordable for your average working person.
All of the works carried out was sent out in a detailed full report through the post
and overall i think this is a great local company!

Definitely do not let any bad individual reviews put you off using these… Great genuine people

"Professional, courteous & excellent!"

Professional, courteous & excellent. Very pleased with services provided. Will use again. I wish all tradesmen were as good

"Great guy!"

Great guy. Very helpful. Knew what he was doing. 1st class job. Highly recommended Drain Care and Repair Ltd!!!

"DO NOT USE THIS COMPANY"

DO NOT USE THIS COMPANY. Disappointed to the extreme. The company were professional at first. They were quick to come out to look at a leak from the drains under my house. The guy then scared me telling me that the insurance company won't pay if they look at it as its clay and told me that they will write the report to give me the best chance for an insurance pay out.

The insurance company were disgusted at the report. The cctv tv videoed on a phone from the screen. The awful videos were so 'grainy' that the insurance company cannot see anything therefore refuse to pay me anything! 4.5k. There was also no evidence for the insurance company that the work was actually completed! I feel I have been conned by this company.

I have called and emailed to ask for a better report and no reply or even acknowledgement.

Having read the replies to reviews left I am fully expecting an argumentive reply. I will be going to trading standards.

DO NOT USE THIS COMPANY