"Absolutely faultless service."

Absolutely faultless service.
Ordered a discontinued Roberto Cavalli fragrance for a really good price on Friday lunchtime.
Arrived on Saturday morning.
Genuine item too as I have others from this particular line to compare.
Would not hesitate to recommend and would certainly use again.
Many thanks 👍

"10/10"

Really quick delivery, product arrived within 24H of placing my order. Great site, will be returning in the future.

"First time experience "

I decided to write review for this company as I was pleasantly surprised with service they provided.
Firstly, I must say I was in doubt if this company was dodgy or real and other reviews here helped a lot.
Super easy to order, very straightforward. Well packed and delivered in 2 days. Best price online (including ebay) and free delivery.
My only advice would be to promote website a bit better so people gain trust to order.
Thank you again, great service

"Best customer service ever"

Genuinely the best customer service I think I've experienced. Originally ordered an item at the best price I could find online by far, but after a few days of order processing I was called and emailed to say the item was out of stock. They instead offered me the 100ml for no extra cost (double the 50ml I ordered). Due to the delay they also arranged next day delivery for me, and it arrived less than 24 hours later, having been posted from Romford up to me in Scotland. They even emailed me with a tracking update on the delivery day. The item is great too. Really unbeatable service and I will be back again and again I'm sure.

"Super Customer Service "

Again
I Have To Give This Lovely Company 5***".
I Was Having Difficulty Ordering My Favourite Perfume Online.
Phoned The Company, The Gentleman I Spoke To Could Not Have Been More Helpful.
He Ordered My Perfume And It Arrived The Very Next Day.
I Have Had 2 Great Experiences With Planet Perfume.
Great Price, Exceptional Customer Service.
Will Obviously Be Repurchasing.
Thank You Very Much

"Order number W19930868"

Ordered as advertised Jean Paul Gaultier Le Beau parfum, when it arrived I opened it and tested it didn’t smell right then I checked the bottle and invoice not Parfum but Eau De Toilette, can not return as opened either mistake packing or false advertising not happy order number W19930868 .You are wrong here is the receipt/order it says parfum twice
THANK YOU FOR YOUR ORDER!

Order number
W19930868


Hello Gary,

Thanks for your order. It's being processed right now, and we'll send you an email as soon as your delivery items have been dispatched.

Home Delivery

You have selected Free Delivery for the following items

Order summary

Item Qty Price Subtotal
Jean Paul Gaultier Le Beau Eau De Parfum Spray - Teal / 125ml
Jean Paul Gaultier Le Beau Eau De Parfum Spray - Teal / 125ml
Sold & Despatched By Planet Perfume
This item cannot be returned to our stores
1 £85.00 £85.00

If you'd like to return an item, then please contact us within 14 days of delivery, and we'll authorise the return. Please note, items sold by Range+ Partners cannot be returned to stores. Please check our Returns Policy page for more information.

Thank you for shopping at The Range.

See you in store soon.


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Please note: This email cannot accept incoming email. Please do not reply to this message. The Range, Registered Office: Elsie Margaret House, William Prance Road, Plymouth, PL6 5ZD Registration Number 2699203 VAT Number 591272335

"A++ service "

Absolutely great service and top quality product, bought for my daughter and she loved it!
Great price and quick delivery too.

Highly recommend and would use again.

"Perfume was great"

Perfume was great, but didn’t realise you were sending it in a tester box as it was for my sons birthday present. Had to reassure him it was the real stuff and not fake. Would be helpful if you stated it was a tester bottle on your website, before people purchase it!

"Meh."

Bought the item, got excited. Item got cancelled, money was refunded. Ordered elsewhere

1 star experience but I gave extra star because it wasn't needed urgently.

"Will definitely use Planet Perfume again"

Was a little dubious about this site but took a chance, ordered on 15th Dec, arrived via Royal Mail on 19th Dec. Its the only site i found the item i wanted on. Will definitely order again from Planet Perfume again.