"Frank definitely lived up to his last…"

Frank definitely lived up to his last name. ;)

He was very helpful, had a pleasant demeanor, took the time to answer all of my questions, took down notes when I made suggestions, and even provided me with additional info regarding my account and how to utilize it better.

I've been in customer service for over 30 years; his customer service skills are superb! If only all of my calls for support went this well with other companies...

Kudos Frank!

Danielle Carey,
Carey Pest Management

"They charged me after I contacted cancel"

They charged me after I contacted to cancel months ago.

"Great experience!"

I am not one to often review companies, but today I felt the need to. I reached out to Bob with UniTel, and the response was incredibly quick and very helpful. i enjoyed our interaction, and definitely recommend working with him/them! Thanks for all the efforts!

"I am very disappointed"

I am very disappointed. Horrible Customer Services.

"Starting a business is nerve-racking"

Starting a business is nerve-racking, to-say-the-least. Last week was especially painful; and this week was looking like more of the same. That is, until I called UniTel Voice to check my acct. and reschedule my setup! Fortunately for me, Jenni answered the phone. Jenni had a calm voice, which was immediately settling. She did what most customer service has forgotten. SHE LISTENED!! The entire process took less than 15 mins. Fifteen minutes and I have a more positive outlook. I've gotten more done in 4 hours, than I did in two days last week. Courtesy, professionalism, kindness, all goes along way. Grateful!! WAY TO GO UniTel Voice!

"Jenni is PHENOMENAL!"

Jenni is PHENOMENAL!! I appreciate her customer service today it was great.

"Unitel support - Jenni"

To whom it may concern,
This is to commend Jenni, a member of your support staff. You should be proud to have Jenni represent you. She is professional and knowledgeable without being dour. Her enthusiasm and cheerfulness as well as the expeditious manner in which she resolved my issue all speak well for your company. Thank you Jenni!
Edward T Hanley
Apogee Health Solutions
844 344 7330

"Cudos to Unitel."

I am writing to compliment Unitel, Bob B., a caring and communicative manager and a member of its staff; Diana H.. Diana has come to our assistance several times since we began our project, national business consulting. Diana made me love Unitel.

Diana is professional, helpful and knowledgable. She even told me about features Unitel offers, which I didn't know were invented yet! She has a sweet personality too. She seems to really like her job. (She speaks English. That's a plus!) She is a problem solver and she must be a great asset to Unitel and source of workplace pride for you.

It is because of Diana's "can do" spirit that we now consider ourselves Unitel customers for life.

""efficient and informative"

"efficient and informative. no run around or circling back to where we started. Which has happened on other platform chat forums, We've been with Unitel Voice for 5 yrs now and consistently pleased."