"A well worth repair option to HM authorised repairs"

I struggled to make contact or arrange an appointment with Herman Miller authorised repairs.
I don’t want to be unfair but because I only had one chair I do wonder if there was any interest in my repair.
In the end I contacted a relatively local dealer who also sells & repairs used HM Aeron chairs.
What mostly impressed me about the two gentlemen that called was their honesty & very fair prices charged.
They are not authorised dealers to Herman Miller but they give a service worthy of a good review.
In my opinion saved the day!

"Top-notch service and great value!"

I needed my Herman Miller Aeron chair repaired—one armrest needed reattaching and the back locking mechanism was faulty. Adam quickly took the chair apart, identified the issues straight away, and had all the necessary parts on hand. He even gave the chair a full service, and now it feels brand new! Excellent work, top company, and very reasonably priced. Thank you!

"Amazing for the price"

Very affordable chairs with maybe one or two small quirks, which are all listed in the product description! Highly transparent company and fast delivery. Will be using again once I move house.

"Great friendly service"

Great friendly service, great product and great price. Highly recommended.

"Amazing!"

Bought a refurbished Aeron Classic. Delivered within 48 hours. Honestly, it looks and feels brand new. Just perfect! I'm a very happy customer :)

"Great price, excellent service"

Sold a Herman Miller Aeron chair to HM Chairs. They offered a good price and pickup. The payment was immediate. Very polite and efficient staff. The person who came for pickup took extra care to avoid damage to the wall as he carried the chair down to his van. Highly recommended.

"Amazing customer service"

Amazing customer service, very good quality product for good price.
Highly recommend this company

"Couldn’t be happier with my purchase"

Couldn’t be happier with my purchase. Adam was incredibly helpful making sure everything was correct with the chair I’d chosen. Many thanks

"Excellent Quality and Comfort – Perfect for the Office!"

I ordered a refurbished Herman Miller chair from HM Chairs for my office, and it’s been a fantastic investment. The chair looks and feels practically brand new, and the comfort it provides is second to none. It’s made such a difference to my workday, especially during long hours at the desk. The team at HM Chairs were helpful and knowledgeable, making the whole buying process easy. Delivery was quick and the chair was well-packaged. I’m already considering ordering more for the rest of the office. Highly recommend their service and quality!

"Amazing in every department"

I received my Aeron Chair Size B in perfect condition, you honestly would not be able to tell it was second hand.

Sadly I had to return my chair due to it being too small.

So with this company I've gone through the ordering process and the return process alongside a concern of mine that I won't get into.

I can say through out everything the support and professionalism at HM Chairs has been outstanding, I am still going through a concern of mine but they have been with me every step of the way making me feel secure and valued as a customer, I will be doing further business with this company in the near future.

Highly recommend, from the shipping times, the quality of the chair and the customer support they offer, top marks.