"A couple of years back my 3 year old…"

A couple of years back my 3 year old had a burst appendix and we had a horrible experience with her wound opening up entirely. Lisa was able to give us the reassurance and expertise to know what to do and what to expect as the wound healed. She was the only nurse my daughter wasn’t traumatised by as she had a way of calming her. We actually referred to Lisa as a bit of an angel who stepped in and brought peace in quite an anxious time. She filled us with confidence that she knew what to do and that it would all be ok even if it did look horrific at the time.