"Tout était parfait"

Tout était parfait: la communication, la rapidité, l'organisation de la prise en charge et dépose des bagages. Je n'ai pas fini de recommander les services de unbaggaged. Un grand merci à vous !

"Fabulous… exactly what I needed at the…"

Fabulous… exactly what I needed at the time.
They organised a taxi to collect me and my bags from the airport. I was taken to my destination and they took care of my luggage for 3 days… they even organised to drop my bag to me at a different hotel!
Amazing

"Review by Ghina"

I had quite a well experience while using your service because it made me easier to reduce a load of my belonging during my trip to Glasgow. From the time of booking, until my baggage was dropped off to me again, I found no issue as the website is user-friendly and simple.

"we had a suitcase in storage for 1…"

we had a suitcase in storage for 1 week. The booking was very easy. Pickup and delivery were on time. The SMS in advance was very useful too. I can definitely recommend the service.
I only have a small suggestion; to change the format of the confirmation email so it looks more userfriendly when printed out on paper. Other than that all impressively good

"Excellent - Picked us at the airport and took care of our bags"

My colleague and I arrived in Edinburg on Saturday morning to look around with an idea to take a train to Glasgow (where we had a hotel and a conference to attend) in the evening. Only when we Landin in Edinburg I realised that we would need to spend all day with three bags. I knew about Unbaggaged and Janani, the founder, before. So I just messaged her and asked if she could help. She sent me a link to the app. It was so so simple. The taxi met us in 15 (!) minutes and brought us and our bags to the city centre. We left our bags with the taxi driver and had a fantastic day in Edinburg. We were supposed to collect our bags at the train station at 7 pm, but we were having a late dinner, so I just adjusted the time to 8 pm and at the restaurant. A taxi with our bags picked us up there and took us to the train station. The best experience ever! Thank you, Unbaggaged and Janani. I can't recommend this service more.

"Very good and practical !"

Quick answer and everything was fine! The drivers were very nice !

"Excellent service"

Excellent service! Very easy to book and pre pay, replied very quickly to any queries.
The drivers were very friendly and professional too!
Would definitely recommend

"Great for senior citizens"

Easy to schedule online and the pick up and delivery were right on time. We didn't want to carry our luggage around Edinburgh while we waited for our car rental time. So Unbaggaged was the perfect answer. Would use it again in a heartbeat.

"“Unbagged” - great concept!"

So happy to have a better luggage storage option ready and waiting in Edinburgh! It was lovely not to have to backtrack TO my luggage location and have it brought to me at the train depot, instead.

Pick up and drop off we’re exactly when and where they were supposed to be.

Don’t rely on phone calls for international travelers to connect with drivers - consider an in-app notification/messaging system instead.

I had some difficulty editing my profile info (wrong country code default on phone number) and changing pick up times, however, support was very responsive and changes were made as needed.

“Unbagged” is an awesome concept and once a few service flexibilities are worked out, it will take off. I would consider using it again when next in Edinburgh and look forward to its expansion.

"Great service!"

Our bag was picked up at the Edinburgh airport. We had a hotel booked in downtown Edinburgh and the Unbaggaged driver offered to drive us to our hotel. We needed the bag dropped off a week later at a hotel by the Edinburgh airport, and we were notified that the driver was about 10 minutes away, and the drop off was on time.