"Beautiful products"

Beautiful products, fab customer service

"Excellent personalised customer…"

Excellent personalised customer experience, and beautiful furniture. Very happy all round.

"Excellent service thank you"

Excellent service thank you

"We purchased some chairs which were…"

We purchased some chairs which were unfortunately marked. However, one phone call to Natalie at the shop rectified this without a fuss. We now have a set of very beautiful chairs.

One thing that would improve the experience further would be advice on how to protect the furniture - we have had an independent specialist advise that they need sealing with lacquer to prevent damage as they are in their natural state

"What a fantastic shop and team!"

Per chance I stumbled on the Cotswold Grey shop in Moreton during a lull in lock down. I noticed a sofa that looked exactly how I wanted. Not yet ready to buy I left the shop. Then lockdown happened again. I found out that they have a website chose my products but then decided to use the chat function to ask some questions. Just half an hour later and with a great help from Aston (thanks mate), a week - yes A WEEK - later I had my sofa delivered, on time by a great, polite and jovial team. If it was just for the service I got that would be it. But they have some GREAT products and will be calling in again when this nightmare is all over.

"We received excellent click and collect…"

We received excellent click and collect service and love the chairs!

"Great range"

Great range. Great quality. Thouroughly helpful team. Thanks guys

"First Class service and staff"

First Class service and staff. This is an amazing shop with fantastic pieces that are unique and high quality. Staff are attentive and efficient....nothing is too much trouble.

"Poor service..2 assistants"

Poor service..2 assistants , no eye contact or acknowledgement as I waited to pay- far more intersted in each other and so, having been ignored for over 5 minutes, I left my potential purchases and left. Rudeness is costly, good customer service is priceless. Shame. Will not return

"Brilliant service thank-you"

Brilliant service thank-you