store4u.ie

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101 reviews
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store4u.ie

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Emmanuel

4.00/5.00

"It is more of a self-service…"

It is more of a self-service environment which is great.

02/02/2024

Jennifer Winder-Baggot

5.00/5.00

"I was really happy with my storage…"

I was really happy with my storage space. Easy to get in to, good security, clean and dry, and great to have any time access.

02/02/2024

John Black

5.00/5.00

"I would encourage anybody who is looking for storage solutions to use Store 4 u very secure monitoring system for peace of mind "

I would encourage anybody who is looking for storage to use Store 4 up very secure well monitored security and a friendly voice on the phone to help with any issues or concerns that may arise. I have had and will continue to have a very professional team and service.

02/02/2024

Anthony

5.00/5.00

"Decided to rent a 20foot unit while…"

Decided to rent a 20foot unit while doing a self build found the staff excellent to deal with and helpful would highly recommend⭐️⭐️⭐️⭐️⭐️

02/02/2024

Aziz

4.00/5.00

"Secure 24hr access"

Responsive company, 24hr access to storage. Site secure, well monitored and clean.

01/02/2024

Buyer

1.00/5.00

"Charging too early and making threats"

They took the money from my account two weeks early. I wrote an email to let them know that and that I have already paid for the current month but I got no reply, just an invoice that did not state the term of storage unit rental. I will be checking my account to see if they collected money more times than they should as they may be collecting too many times per year.

EDIT
After my review, I received a call from the Customer Service Manager on their private mobile (presumably to avoid recording), which was alarming and unprofessional. Their behavior included shouting, threats to disclose my personal details on Trustpilot if I did not remove my review, and belittling actions unbecoming of a professional in their position. This behavior resembled that of a gangster, especially when they mentioned dealing with me in any way possible to force me to withdraw my review. Consequently, I terminated my rental and switched to another company, which also costs much less. In their response, they falsely claimed to have "ended the business relationship." Additionally, they lied about a 2-week late payment, which was their fault as they failed to set up automatic payments, not even through direct debit but directly from the credit/debit card without easy cancellation.

Another issue is a hidden price increase, as they changed payments from monthly to every 4 weeks, resulting in 13 payments a year instead of 12 due to there being 52 weeks in a year (52/4=13). This change also creates a confusing payment schedule, as dates fluctuate monthly, and they have not provided a clear payment schedule.

For all the above I have proof in emails and phone recordings.

I would not recommend this company under any circumstances. They are more expensive than their competition, exhibit unprofessional behavior, and engage in questionable customer service practices bordering on criminal.

01/02/2024

Michael

3.00/5.00

"No lighting where my storage unit is"

No lighting where my storage unit is

01/02/2024

Mr Fleming

5.00/5.00

"Good location"

Organized at short notice. Good swift response and easily arranged.

01/02/2024

Buvydas

5.00/5.00

"Everything is good"

Everything is good

01/02/2024

Arthur

5.00/5.00

"The best company to rent a container"

The best company to rent a container. Just ring, in a one hour, you will get your place for your stuff. Very useful!!! So glad that I have business with them.

01/02/2024
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