"Just had my water meter fitted by a…"

Just had my water meter fitted by a company called Going Underground
I don't normally do reviews but I feel I had to on this occasion
Martin and Ben tasked for this work,what a lovely job they have done
They were very friendly and very helpful
When finished they removed all the rubbish and relaid my lawn
Such a good job it's really hard to tell if any work was carried out there
Well done Going Underground you got two excellent staff working for you

"Highly Recommended "

Highly recommended
Wessex Water detected a leak on our mains pipe and gave us a list of recommended Contractors. Going Underground came out promptly to give us a quote. Aaron was very informative and friendly. The team on the ground Sean, Ben and Martyn were also informative and done an amazing job as our meter was at top of shared drive and had to replace 100 metres of pipe they were efficient and tidy and left site clean and tidy definitely would recommend their workmanship .

"A Great Experience for an Accidental Customer"

We had a leak detected on the supply pipe from the master valve and Wessex Water quickly arranged for Going Underground to rectify things. Despite the supply pipe taking a circuitous route to the house and having a very non-standard configuration that caused Wessex Water's proposed location of the leak to be incorrect, George, Gav and (following a call for reinforcements) Sean saw it through. Three deep holes later the actual leak was found right beside the house. The leak in a very old polypipe was fixed and the boys then made good after a very long and hot, 12 hour day.

"Repair of mains water supply pipe"

Thank you Wessex, Aaron and Charlie for a swift cheerful and professional attendance and repair to our leaking water pipe. Assessed and addressed the problem efficiently and left site orderly.

"Repair of leaking water pipe."

Aaron and Charlie did a fantastic job fixing my water supply pipe leak. They were polite and friendly and finished the job quickly with a minimum of disruption.

"We bought a field"

We bought a field! It had no mains water and the lower section, according to locals was always very muddy. We contacted Going Underground, and spoke to real people. The survey guy came out, on time, and said “no problems and this is what we will do”

They arranged with Wessex Water all the dates, and the mains water was in. Then the drainage. They suggested the best solutions for us, and sent the quote. It was writhing budget. We then asked about adding a few bits and again “no problems”.

The work was completed on time and with a great team who worked the ground and the team back at the office always knew what was going on. A couple of little snags, but these were sorted within 2 days.

I would have no hesitation in recommending Going Underground, who really do put their clients first. Thanks.

"Going Group is Great"

The Going Group's customer care does shine! From the first telephone call (answered immediately by a real person), to the last, asking if we were happy with the job. Communication is excellent and prompt. The team on the ground were considerate, efficient and did a quality job.

"Highly Recommended"

Many thanks to the team at Going Underground for fixing water leak under our kitchen extension. Mains water supply was re routed to new entry point at front of extension and new lever valve fitted in kitchen. Appreciated phone call from Aaron post works to check all ok and no additional problems.

"Exceptional Service"

A genuinely exceptional level of service: from the professional survey, the quick turnaround on the quote, the operations management, the graft of the team on the job, and the quality assurance post-works; this is the quality blue print for all firms to aspire to.

I’m a residential customer and Going Underground in Shaftesbury installed a new water supply pipe to my property to improve the internal pressure and flow.

"Excellent from start to finish repair by going underground "

TOM & GARETH arrived about 08.10 they explained what was going happen on the repair . Which I left them to it, I don't think they stopped working these guys seam to make the job look easy but I can assure it not easy . all together they done the most efficient work and very easy to talk to and how they was going on with the job in hand . I recommend the company should look after these workers' as nowadays would be very hard to find to replace. big THANKS swanage.