"I ordered 2 bistro Tables back on…"

I ordered 2 bistro Tables back on 4/13/22 it is 6/7/22. I have emailed, called a few times and no one has replied or answered my calls. I called today and the number i had for contact is not in service. WOW!!! If you are still around please do right by your customers and either finish the sell or refund us. Just in case i miraculously get a reply my order number is 1421179.

"Hi are you still in business"

Hi are you still in business. I had an order last October that was never received and I’ve been attempting to contact every way possible. I even call Splitit who I used for payment and they said they couldn’t help because they couldn’t reach you

"For the last 3 days I have tried to…"

For the last 3 days I have tried to find out why my order has not even been "fulfilled" I have tried online chat several times, no response except "sorry we missed you" Called and after a long wait I got an instruction to leave message which I did, no response. I have emailed 3 times, no response. Money was taken out of my account days ago. Next step BBB and my bank!

"Can't seem to reach you"

I've tried to reach customer service. To absolutely no avail. Phone calls, email, online chat, email; nobody's gotten back to me.

"Would not give a delivery date or time…"

Would not give a delivery date or time when ordering and their chat BOT is useless.

"No/poor customer service"

I can not get a reply. I want an update of when my product is shipping.
2 weeks and no answer. Wish I could leave less than 1 Star

"Horrible"

Tried to charge me when I was just trying to figure out pricing!

"Great prices"

Great prices

"Customer service remedied a tough first impression"

This rating is largely for the responsiveness of Home2Source's customer service moreso than the product I purchased. I purchased a natural wood sideboard thinking that the natural wood would make it sturdier than particle board. Unfortunately, the company does not connect all its wood pieces with screws but rather glue? Consequently, the pieces were considerably misaligned and the product is not nearly as sturdy as I would expect for the price.

However, when I reached out to Customer Service, they were very apologetic and responsive. I feel like we came to a fair resolution and genuinely believe that they are committed to the value of their products.

I will be a repeat customer, despite an initial questionable experience. Bad products can come from any site, but how a company's customer service responds speaks more to its value than one product. Home2Source proved itself worthy of a second chance.

"My new furniture set just arrived and…"

My new furniture set just arrived and it looks amazing! The delivery was really fast too!