"Very Bad service, they never deliver it on time. :("

This is regarding order number:931435 I ordered flowers and small laughing buddha for my brother's house warming event and I scheduled it for 9am-12 noon, they called my sister in law in the morning and didn't showed up, it's almost night there but they didn't deliver the flowers, I called the customer service and asked them to cancel the order, seems like they can't cancel the order at this time, If you can not place the order by right time, Please let us know earlier, Don't play with our emotions and happiness, We selected you to make our people happy by sending wishes through you, You guys disappointed us. When I told them its 3rd time it happened, they will check your account and see whether you are telling correct or not, they are chances of ordering it from different account, Same thing happened for my husband on our engagement, My Bad I trusted them again.. Please don't let them spoil your occasions again and again.

Reply for your comment: It's not about money, It's about feelings, Nobody is here to spread a negative word, If we got your service perfectly why would I write this review, Regarding the address issue, that concerned guy called my brother 3 times and he gave all the instructions to get that address, When they are leaving from new house to old house he again called and asked them to wait for one more hour as he was in ameerpet, how can they wait after the event as it is your fault not to deliver it on time, so they gave gachibowli address if he wants to come after one hour. Even though he didn't showed up. Spreading negative word is not the way you should response, nobody is here to spread a negative word.

As told by you, ORDER IS NOT DELIVERED

"Truly Carried my Feelings of love and Affection"

Wonderful and prompt service. so happy to be with us2guntur in future also. No need to go to any website. wonderful site for prompt and reliable service.. I will stick to it for my future orders. Keep it up your good work. Appreciate all you team effort in making it memorable for us. Going forward I will place order for upcoming events in my family.

"Very bad service, ruined our family occasion"

This is regarding Order# 907793, I have placed the order (cake and flowers for house warming occasion) and requested them to deliver it from 6:00 AM to 9:00 AM, they said they could not do that deliver it in that time frame as they need to time to prepare it. They said they can deliver it between 9 am till 12 noon. Our family occasion also happens during that time and I have placed the order as per their suggested time frame.

I have called my family to enquire if they have received the gift, to my surprise they never got any calls or received any gifts I have ordered. When I contacted us2guntur they agreed they did not deliver it. They also said they are willing to deliver it later in the night. I was shocked by the service. If you can't deliver something on the time frame you agreed on, you should tell your customer upfront. I would have happily chosen a different servicer. Very disappointed with what they did here. I told them to cancel the cake as it's a large cake meant to be served to all guests at the occasion from 9 till 12. All guests left at 1. There is no point in having it delivered.

Unbelievable service. Never again I will place an order with these guys.

"U2guntur - Shabby service"

I had ordered for Birthday card + watch + Flowers + Desk Stand for my 80 year old father. They did deliver all on time. However, the Desk Stand they gave had a love message for a young couple and not for a birthday to a senior citizen. We reported it right then, and the response was, it'll be replaced within the next 24 to 48 hours. After a week of no response, called back and the response was it'll be again delivered in the next 24 hours. Nothing happened in 24 hours. After couple of more 24 hours, there was an email from Us2Guntur stating they've replaced the item, which was a true lie, since it was not replaced at all. When again called, they said they'll get that taken care of in the next 24 hours. I dont know why their standard response of responding within 24 hours has never been kept, atleast in my case. I'm truly disappointed with their service.

"Very bad experience"

Wedding gifts -> dinner at hyderabad -> quantity 1
means I bought dinner for one person.
I guess these people doesn't know the meaning of wedding gifts.
Even if it is their mistake they aren't gonna reimburse you back.
Pakka commercial fellows.
No work ethics.
Worst service.
If you go to their website and see review there will not be one negative comment.
I don't know what's the point of having reviews then.

"Very Bad experience"

I order(Order#819500) one Black forest cake for my parents anniversary. I ordered Express delivery. They gave spoiled cake and my parents got sick by eating that cake. This is the worst site i ever saw. I made 4 to 5 orders before. All were delayed and not reached in time. Very bad service and very worst experience with these guys. Not encourage anyone to use this site.

"Shabbiest customer service...ever!!! DO NOT USE THIS SERVICE!!"

Shabbiest customer service...ever!!! DO NOT USE THIS SERVICE!!
I had ordered for a cake on 9th August!!! (Order number: 795366)
It was not delivered! These guys did not even bother to inform me that the cake was not delivered!
I was assuming that my sisters received it!
I had to call the customer service to know what actually happened! I hence shifted my order from 9th Aug to 23rd August!! Raja/Prasad- both useless customer service personnel were supposed to let me know which cakes are available! They did not get back to me for 1 week!!
They should have atleast bothered to inform their customers!! Either place my cake order OR return my money!

"Cheating! Frauds."

I ordered for a black forest cake but was given some old pastry kind of cake and it seemed to be expired. The item description was cake + 50 red rose flowers + foreign chocolates + greeting card. There were only 15 flowers arranged in a very poor manner. There were only local cheap chocolates. There was no greeting card at all. My personal message was typed in a A4 sheet! Terrible service. I will never use it and ask my friends not to use it. Simply cheating.

"Not satisfied, Strongly recommend different site."

Not satisfied at all. There were lots of complication during the delivery day. And there payment process sucks; your bank will charge you international transaction. They don't offer Google checkout or pay-pal, at-least. And its been 6 days after delivery and I haven't got my digital photos yet which were suppose to be uploaded with in 24Hr, and every time I contact the customer service I get the same response "tomorrow", and that tomorrow never came.