"Fabulous Fabric"

Ordered fabric samples, then placed order. Love the fabric which arrived promptly.
Only problem is that you can’t get anyone to answer the phone! Otherwise it would have been 5 star review.

"Excellent quality"

Excellent quality. Lovely fabric

"So efficient and smooth transactions"

So efficient and smooth transactions. Great communication and WOW what a product. Ordered Roman blinds and they are FANTASTIC. We are now putting in an order for our whole house, front and back.

"Very pleased with my new curtains"

Very pleased with my new curtains. Excellent quality linen, feel and look so luxurious. Colour and curtains - exactly as I imagined. Beautifully made.
Good customer service too - there was a slight problem with the measurements which, unfortunately, was only noticed once the curtains were up. However, it was corrected immediately. It would have been a nice gesture to be offered some kind of discount as it was a bit of a hassle to put them up twice and package them but that didn't detract from the final result.

"Beautifully made curtains "

I honestly don’t usually write reviews but as soon as my curtains were up I felt that I needed to send this company a thank you note! They are such good quality, beautifully made, and they look exactly as I had hoped. Thank you!

"THE MOST APPALLING SERVICE "

I have had the most appalling customer service. I ordered a duvet cover which arrived looking a very different colour than expected. I called many times to arrange a return but there was never any answer on the phones. Eventually after a week I managed to speak to someone and they confirmed that they were happy to exchange for me. I paid a further £10 for the return.
12 days after they received the duvet I have not heard further from them.
No answer to emails, message left and still no answer on the phone.
Very disappointed as thought I was supporting a small company. Should have gone to a known established company instead.

"Thrilled with my beautiful new made to…"

Thrilled with my beautiful new made to measure linen curtains. After some initial delays with no replies to the phone or emails, customer services - thank you Natalie! - was very helpful answering my questions. Now planning to order for other rooms in the house. Thank you!

"Amazing fabrics and turnaround times"

Amazing fabrics and turnaround times. I ordered four sets of curtains and love, love, love them all. Have recommended to all my friends!

"Excellent product and service"

We were struggling to find a fabric we liked for our dining room curtains and ended up ordering 2 lots of free samples before we found the right one.
The online ordering process was simple for both the samples and our chosen fabric.
We were pleasantly surprised to receive the fabric within 2 days of ordering and it was exactly what we wanted

"poor customer service. Did not deliver or communicate."

I have ordered some beautiful fabric from Ada and Ina but have had no communication about it. When I contacted them there was a delay and said it would be here within the week but still no sign or contact from the company. I do hope it arrives because they are lovely fabrics but so far poor customer service and no delivery.