KeyMalaysia: Leading Malaysia eVisa Service

Flight, Stay and Tour Services
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45 reviews
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Customer Reviews about

KeyMalaysia: Leading Malaysia eVisa Service

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Lwin

5.00/5.00

"Thank you for very helpful assisting…"

Thank you for very helpful assisting and patient for waiting time.

23/10/2024

su hteik

5.00/5.00

"I checked my evisa is real or not"

I checked my evisa is real or not, and I got the support from Customer Support Operator very quickly. It was a great experience.

22/10/2024

Khin Marlar

5.00/5.00

"I am very happy with my experience today."

I am very happy with my experience, specially with the agent in the live chat: he is very responsive and did his best to answer my questions. I was provided with easy application link and kind advices throughout my application process. The instructions were very clear and I managed to complete the application and payment process. Wish you "All the very best, Adrian". Keep your great work! :)

19/10/2024

Vanessa E. Rubio

5.00/5.00

"I am very happy with my experience"

I am very happy with my experience, specially with the agents in the live chat: they are very responsive and did their best to answer my questions. I had to upload a couple extra supporting documents but the instructions were very clear that it was very easy to do.

17/10/2024

RAJU BASNET

5.00/5.00

"I found customer service very helpful…"

I found customer service very helpful and co-operative during chat session. Helped in every way for all my queries and encountered problems during the session. Thank you very much.

16/10/2024

Nur Amirah

5.00/5.00

"Good service"

A bit challenging to apply but customer service really helpful and give instant directions. Manage successfully get evisa. Thank you Adrian & Natasha. Valid website

14/10/2024

Amir

1.00/5.00

"Worst eVISA decision/ Service Ever!!! "

I could have go to Malaysian consulate in Ottawa and get Malaysian tourist visa within 2 days!
I have applied for evisa tourism for malaysia from canada in September 18,2024. Later they requested some extra doc which i have uploaded properly. Just before my flight in oct 14th 2024, They have rejected by visa application without any reason. I couldnt rebook my flight. I have lost $1200 for this stupid malaysian visa decision ! they didnt even put any reason for rejecting the application!

I will be filing a case against Malaysia embassy Ottawa soon for costing me $1500 extra. It doesn't matter for me how much does it cost now.

12/10/2024

Van Sui Thawng

5.00/5.00

"10 out 10"

10 out 10. Instant reply and assist with the info that I need. An excellent customer support that I had never experienced.

10/10/2024

Farrukh Naeem

5.00/5.00

"Outstanding Experience "

Customer support agents were very helpful and supportive. I reached out twice or thrice during my Malaysia E-Visa process.. Not only complete guidance was provided for my application but later on I was informed timely about my application status.

07/10/2024

PELICAN GROUP

1.00/5.00

"I applied on 13th September 2024…"

I applied on 13th September 2024 against my travel on October 1st. First they diverted my payment to paypal. They advertised they will 'process my evisa' in 3 business days. Many days passed and no reply from the. I chatted with the chatbot and kept getting a generic response. Finally I received a rejection email on my travel date even though I have an official passport. I do not recommend them at all. Very sketchy in their dealings. I paid a very high fee of 326Rmb.

01/10/2024
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