"Excellent customer service"

After an initial issue with my first order, Ocoza’s customer service to rectify it, was excellent.

"Absolutely serious company with a great customer support"

Friendly and quick communication and support, even on my return request Ordered from Germany. I can highly recommend Ocoza. Will definitely order again, if i need articles in that kind of field. Perfect Service 1A!

"Beautiful products"

Beautiful products. Bought duvet set as a gift for my son he was delighted. Love the touch of gift in parcel initialised face cloth and beads. Thank you

"My parcel went missing by the courier…"

My parcel went missing by the courier company and no fault of Ocoza. Com

They were more than happy to rectify the issues and send out my goods.

Very very happy with the service and goods.

Thank you very much

"Top quality and affordable prices"

Beautiful, top quality linen robes, arrived on time for Christmas, with no import duties! All nicely wrapped - plus a free monogrammed face towel gift in the box

"Lovely service"

My new bathrobe is lovely. It was my first order so I got two welcome gifts; one of them was a monogrammed hand / face towel. Pleasant experience. Only thing I think that need improvement is for the notification email regarding delivery to include the name of the company and not just the shipment carrier - I struggled to understand where the email came from, what it was about. I had the impression it was suspicious.

"Perfect!"

Really good quality product, and the extra gifts were a lovely touch!

"Woolen duvet."

Nice and aesthetically made duvet.. insert 100% wool, cotton cover.
Warm, light, provides a very comfortable rest.
Professional service, fast shipping ..

"God knows why I been sent an email…"

God knows why I been sent an email asking my opinion on a product I’ve NOT purchased??? 🤷🏼‍♀️

"Two bedding sets in mint colour"

My original order to your Company was received but it was not complete, so I sent a message to the Ocoza team. Today I received a missing mint fitted sheet free of charge. I am very pleasantly surprised & very grateful to Ocoza for admitting the mistake & correcting it. With no doubt, I will recommend the Company to my friends & when I decide to renew my bedding again, I know who I will approach. Wishing you all the best,
Thanks & kind regards,
Dr Rada Olbina