"What is Defacto?"

What is Defacto?
What it is not is a rating on price or service.
There are plenty of websites that say what it is not but no one is saying what it is.
So question what to do measure? they measure "core" something. They update on 1st Feb every year. They do everything EXCEPT tell you what they actually measure . What an absolute con. This is just in industry marketing.

"Ratings are worthless don't trust defaqto"

Ratings are worthless, leads you to trust a brand which behave in an underhand manner to bleed you of your money.

"Their rating’s are worthless!"

Over the years I’ve trusted the experience and opinions of others, including slick looking reviewers like Defaqto. On more than one occasion I’ve had very poor experiences with companies rated highly by them.
On one such occasion I contacted them to share my experience and was told that their criteria for judging things are not, I think, what a normal person values.
So, be careful and don’t place much trust in their ratings!

"Beware - not a consumer rating"

Beware, this isnt a consumer rating, most consumer dont get to contribute to the score. It's nothing like TrustPilot where consumers contribute to the rating. I have asked several time for a link to add my feedback but have never been given one.

"Don’t trust defacto, do your research"

Admiral given defacto 5 star. Thought I could rely on this. Cracked windscreen not covered which is hardly class as excellent overall cover.
Defacto won’t state what makes up different levels of cover meaning it’s a general assessment and you still need to check in detail.

"Defaqto meaningless rating. Currently my wife trying to resolve a…"

Currently my wife trying to resolve a no fault claim. Our insurers LV 5 star defaqto rated, reality, they palm out all claims to a third party claim handler. This experience is one of the worst experiences in over 40 years of driving, still ongoing and not even my wife’s fault (she was T boned) Defaqto meaningless, LV not worth one star. Starting to understand why over 2 million drivers are uninsured, the premiums are a waste of money, I pay LV for a service and have an incompetent third party giving me the runaround.

If you reply do not ask me to phone you, I am not going to sit listening to musak for 30 minutes waiting to be fobbed off!

"Warning always check trustpilot"

I have seen lots companies boast that they have a 5* defaqto rating the problem is when you go on the defaqto website there isn't one user review or rating which in my opinion is the only sensible way of judging a company's performance therefore if a company boast of having a 5* defaqto rating you really do need to be careful and check them out on trustpilot to find out what their customers really think of them in many cases not very much nothing like 5* lucky if they get 2 stars

"First Central insurance limited took…"

First Central insurance limited took out money from my account without my consent and carried on a policy which was never renewed with them. I noticed their debits and got back in contact with them. They never refunded me my payments which have been taken out of my account and charged me £100 for cancellation fee for me to be able to cancel the policy despite the car insured by another insurer. First Central is one of the worse companies which I have to deal with. They are dishonest, very uncooperative and have a terrible portal which does not even let you log into the account. I will never recommend them to anyone. DISHONEST AND LEAST COOPERATIVE CAR INSURANCE COMPANY!!

"SCAM"

SCAM
ALSO AVOID 1ST CENTRAL INSURANCE

"Do not base purchases on Defaqto alone"

I choose insurance taking these ratings in to consideration as how good a product is but if the company behind the product is useless then you suffer. As with the post from Claire I bought Homeprotect( Avanti) house insurance who appointed Graham High group as loss adjusters. They screw every penny out of you and don't sort things properly. Avoid if possible