"Expected More"

Service was okay, but had higher expectations.

"Smooth beginning, overall okay."

Smooth beginning, overall okay.

"Smooth process from start to finish."

Smooth process from start to finish.

"Proactive Approach"

Before I could spot an issue, they were on it. Their proactive nature saved a lot of potential stress.

"Service was fine"

Service was fine, achieved the main goal.

"Uncomplicated"

Simple process, quick outcome.

"Constant Guidance"

From day one until the appointment, they were there. This constant hand-holding was comforting.

"Manageable"

Not the best, not the worst. It was manageable.

"Ran into personal issues during the…"

Ran into personal issues during the process. Their empathy and patience stood out.

"Did Its Part"

Service delivered as described.