"This is everything you’d want in a bike shop"

This is everything you’d want in an e-bike shop: a good range to suit all budgets, knowledgeable staff and really helpful, friendly service. We bought two bikes and feel confident that the after-sales service will be just as good

"Bought an Apache folding bike for my…"

Bought an Apache folding bike for my wife. Very competitive price (£250 cheaper than Rutland Cycles). Arrived in a couple of days. The brake cables needed switching round as they were continental (front brake on the left hand caliper) and the manual is in Czech. Otherwise all good.

"Apache eMTB"

Great service and brilliant product. Thank you Ian

"place to go for a electric bike"

went to icycle with lots of questions on mid-frame motors and battery etc nick was very helpful with his knowledge on electric bikes I took two mountain bikes out on test and chose a carratec with a bosch mid power motor and I am thrilled to bits with my purchase thanks to nick and Sarah for all there help would recommend this company if any one is wanting a good honest deal on electric bikes

"We'd been looking for a while"

We'd been looking for a while, and tried a high street bike store and felt a bit bemused. one day we thought lets take a drive out to Clitheroe, there's a little bike shop there. found great people, let us try several bikes, no problem, chatted and discussed, found a couple of bikes, bought and delivered. Great service, great people, go try them.

"No pressure sales. I went into Icycle with little…"

I went into Icycle with little knowledge of what I wanted.
Ian talked me through the bikes without any pressure and allowed me to take one home for the weekend. When I took the bike back on the Monday I knew this was the bike for me. Collected my new bike on the Friday and couldn't be happier.
Four of my friends are impressed by my new bike and are looking to make a purchase there.
Brilliant service from Ian, Nick and Sarah. Thank you all.

"Shifting boxes"

Unfortunately, just look to be box shifters. The box containing my cycle was still sealed as it left the factory. I was expecting the bike to have been checked over and given a PDI.
As it is the brakes need to be changed over to be UK compliant and the gears are slipping on the first outing. Paid an additional £60 just to move the box from their premises to mine and now going to cost me more to have the brakes and gears sorted.
Response to Seller Message
We have been waiting for this model to become available locally and would have preferred to purchase locally. Unfortunately we were advised that local availability would not be until July 2021 at the earliest. Rather a long way to travel to from Suffolk to Lancashire to collect in person...
Further note regarding delivery of 2nd bike - I clearly requested delivery after 20/04/2021, as we were away for a few days. It was delivered today...
Hopefully when our local cycle specialist has carried out a PDI and necessary adjustments, the bikes will serve us well!!

"If you are looking for a ebike this is…"

If you are looking for a ebike this is the place to come, excellent service and you can even take a bike on a test run ,

"My first ebike"

I searched for a fold-up ebike for some time before I found I Cycle. I was able to test ride one at the shop and another was delivered to my home to try out for several days. I was impressed by the pre-sale customer service and decided to go ahead with the purchase. I found Ian and Sarah friendly and honest and willing to go the extra mile. Thankyou to both.

"Excellent retailer and customer service"

My partner and I decided to invest in an electric bike after his heart attack. We went to e-cycle and were allowed to 'test-ride' some cycles before deciding to purchase two Apache Electric Bikes. Excellent pre-purchase advice if you have never tried an electric bike before, and a quick turn around time from purchase to the bikes being ready for us. Highly recommend this retailer .