"Ordered near christmas and was very…"

Ordered near christmas and was very pleased to have delivery in time, son very pleased with his choice of beers. Would definately order from you again ideal presents for spur of the moment ideas.

"Only received half the order"

Only received half the order

"Disappointing…"

Have used before but disappointing experience this time. Dpd failed to deliver the entire order initially meaning I had to spend money unnecessarily for our party. When the remaining product was finally delivered it was short and I didn't receive any response to my follow up email.

"Ordered on 13th December for a…"

Ordered on 13th December for a Christmas present and failed to deliver in this time frame. Not good enough when companies have to up their game to compete with Amazon etc. Don’t trust this company if you’re considering sending as a gift.

"Good range"

Good range, prompt service

"Fantastic beer, fantastic company to deal with"

Despite myself leaving it late to order for Christmas Beerhunter delivered extra quick and I had my delivery on the 23rd.
Great customer service 👏🏻👍🏼🍺

"Terrible customer service, lack of communication - 2 days before Christmas items out of stock and took a week to send me my refund"

Made quite a large order on the 12th of December for a Christmas gift. Their website delivery mentions that during this period delivery might take up to 10 days from ordering.

Asked for an update about dispatch since their website added a banner about all orders before the 18th of December would be dispatched before Christmas. The customer service team took a few days to get back to me with a generic response of busyness with orders and would dispatch ASAP.

On the 23rd of December I received another very generic email to tell me that the items I ordered were out of stock and they would issue a refund.

Extremely poor communication and customer service. Update your website to mention low / no stock or at least have better customer service to notify me sooner of no availability, so I could have attempted to order from elsewhere.

I had to email them 3 times asking for my refund to be sent through to PayPal which I only received today (7 days later) no follow up from customer service either apologising for delay

"Was a Xmas present and arrived earlier…"

Was a Xmas present and arrived earlier than expected and in time

"I tried this beer whilst on a day trip…"

I tried this beer whilst on a day trip to Calais and fell in love with it.
I was really pleased when it arrived before Christmas, I was expecting it in the new year.?
Will recommend to anyone !!!

"Please check spellings on personalized items"

I ordered a personalized item for my daughter who was very dissapointed to see the spelling of her name had not been copied correctly.

Please check the spellings on personalized items before they are despatched.