Cell2Get Inc

Electronics & Technology
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180 reviews
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Customer Reviews about

Cell2Get Inc

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Josh matthews

5.00/5.00

"Fantastic experience and I highly…"

Fantastic experience and I highly recommend. After going round and about the reviews about this website I have decided to dive in for myself and get a phone. I ordered a galaxy s20 from them and selected the usps overnight shipping, after 2 days my package arrived as expected on the estimated delivery time 2 days from the date of purchase is overnight. So far so good im enjoying my new device, I haven't reached customer service so I don't know what people are talking about, but overall I had a awesome experience with cell2get.

16/09/2020

Travis tilman

4.00/5.00

"Excellent service and so far I…"

Excellent service and so far I recommend them! But even though my experience was great I did get constant excuses from USPS and cell2get about my shipping but in the end it finally arrived and it was worth the purchase.

26/08/2020

Brittany sobek

5.00/5.00

"Great company and excellent deals and…"

Great company and excellent deals and service, Adam was very helpful with my questions. I will be buying again 😁

21/08/2020

Rebecca Marken

1.00/5.00

"What a headache!"

What a headache dealing with this company! First, I ordered a New Galaxy S10e 256GB from the website. Within hours, they cancelled the order, stating it's out of stock but that SAME EVENING update the website with the phone still "available to buy" but at a higher cost (so clearly they just did not want to honor the price that was originally listed on their website). Even so, I decided to order a New Galaxy S10e 128GB instead since that was what I initially wanted and was assuming they had in stock. A few days after ordering, I received a USED Galaxy S10e in an open box, a different color from what I ordered, with a very noticeable scratch on the screen. I immediately called to return the phone, only to be told that I had to find the return link on the website and submit a request to do so. After some searching on the website, I submitted the request to exchange the phone that they incorrectly sent for what I actually ordered. The next day, my exchange request was granted and I was told to just send the phone to an address in Brooklyn. No return shipping label was provided, even though it was the company who sent me the wrong phone. After requesting a return shipping label, I was told "oh no, you have to call customer service to get the label". Given their limited customer service hours this was hard to do. After many attempts to call over the course of a week and two left voicemails, I received a call back from a CA number. I was promptly sent a shipping label but told that if I did not mail it within the next few hours, the label would expire. Shortly after rushing to get the package to USPS, my order was changed to refunded, even though I was hoping to just exchange for the actual product ordered. Even so, I still have yet to actually receive the refund and may have to dispute the charge on my credit card soon.

AVOID THIS COMPANY! Very unprofessional, sketchy, roundabout business methods that leave you feeling really unsatisfied and uncomfortable.

18/08/2020

Sam Wilkerson

5.00/5.00

"Awesome and very generous customer…"

Awesome and very generous customer service. I had my phone delayed and returned to sender while shipping due to the post office not knowing what to do with my package i guess, cell2get received the package and apologized and sent it to me overnight.

05/08/2020

Wayne Harmor

2.00/5.00

"Would not recommend for valid reasons"

Ordered a new unlocked LG G7. Paid for the 3 day shipping, received it about 2 weeks later. Came in a white box, found out later that means it is a refurbished phone, not new. Had numerous issues with the phone, takes 8 hours to charge (should be 2 hours), google assistant doesn't work unless you press a button, then press the microphone. I activated it with T-Mobile and I constantly get Sprint activation popups. The return refund policy is a joke (same packaging, never activated, no fingerprints, 15% restocking fee and shipping costs, etc...). Can't think of any product purchased there that could actually be returned using their refund policy. Would not recommend at all.

29/07/2020

Blanche Boben

5.00/5.00

"Well as my overall experience with…"

Well as my overall experience with cell2get was nothing but fantastic in the end. As i was searching to get myself a brand new Christmas present with the money my aunt transferred cuz she didnt know what to get me, i decided that its time for me to get a new phone. I looked up for the oneplus 7 pro 256gb online via google shopping and i saw cell2get as a highly recommended seller and with good customer reputation and reviews after doing my research on various review sites (such as trustpilot, google reviews, shopper approved). After that whole research i decided to go ahead and get myself a brand new oneplus 7 pro (which is a phone that i highly recommend non the less and it is the best phone ive ever owned!) And go on with the process, so to make a purchase you need to add to cart, creat an account, select shipping, and pay via credit card only and i can assure you that after calling chase after the order and asking them about my information with cell2get it is safe to place an order with them! One note that i recommend you keep in mind is that they only process orders on monday to friday and they need at least 2 business days to do so before they ship your package, So for example if you placed the order on a thursday like me and paid for ground shipping it will only be shipped or order updated on monday. After the order was shipped Tuesday i got my package that week on Friday afternoon and i couldnt be more excited. The phone was new in the box sealed! With a certified oneplus logo, and all i can say is that i am happy that i found the best price online for the best phone on the market! Their prices are great and service is as expected! I highly recommend cell2get for anyone thats looking to order themselves or a friend a new phone. They are an authorized reseller for me and will be looking forward to buy new phones from them in the future to come.

29/07/2020

Chloe brush

5.00/5.00

"Best phone merchant on the internet"

Best phone merchant on the internet! Very recommended. They have very good customer service and they were very helpful with my exchange.

25/06/2020

Tishby Bensara

1.00/5.00

"I ordered a Sprint Phone and got…"

I ordered a Sprint Phone and got something that can hardly be recharged and doesn't work on the Sprint network where I have my plan, I'm trying to email and call but not getting any response

I would say stay away from this company

04/06/2020

José Luis Pérez López

5.00/5.00

"Excelente"

Una muy buena oportunidad para conseguir un dispositivo móvil.
Brinda excelente calidad y precio, tiene lo que uno necesitas.
Muy oportunos.
Recomendado

01/06/2020
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