"Scott was so helpful and a delight to…"

Scott was so helpful and a delight to speak to, super easy to set up and explained things so well. A place is only as good as it’s staff, 5* thank you again Scott

"Excellent service"

I have had an excellent experience with Insurance First, particularly in regards to their assistance with my mortgage and life insurance.

Firstly, I would like to commend the consistency of their service. Every year, Insurance First reaches out to ensure that I am receiving the best possible service. Even when I have chosen to explore early deals closer to the renewal period, they have gone above and beyond to check if there are better options available for me. This dedication to securing the best deal for their customers is truly commendable.

Moreover, I have had the pleasure of working closely with Daniel Coldron in relation to my life and critical illness insurance. I cannot praise Daniel enough for his unwavering patience and commitment to ensuring my needs were met. Despite my inability to answer phone calls at times, Daniel remained persistent and continued to communicate with me through alternative means. His thorough explanations and excellent communication skills have made the process seamless and stress-free.

I believe that exceptional service should not go unnoticed, and I wanted to take a moment to express my gratitude for the outstanding assistance I have received from Insurance First and Daniel Coldron. Their professionalism and dedication to their customers are truly commendable.

Thank you once again for providing such excellent service. I am confident that I made the right choice in selecting Insurance First, and I will continue to recommend your company to friends and family without hesitation.

"Excellent service"

The members of staff from insurance first have always been brilliant. We used them first in 2021 when we first moved into our new home, then again just recently with mortgage renewal and our insurances. Dan and Claire have been great, always prompt, giving us updates by calls and emails. Would highly recommend.

"Excellent from the start"

Excellent from the start! Very helpful and set us up with personalised plans based on what we needed. Ian checked in with us often and kept us up to date throughout, he was also very patient with us as our house purchase had quite a few delays. Thank you !!

"Great customer service"

Useful conversations and advise from the Team. They were very prompt and helped in arranging our new insurance. Absolutely recommend Insurance First.

"Rhyse was excellent dealing with me and…"

Rhyse was excellent dealing with me and renewing my will
I would thoroughly recommend them

"Excellent customer service."

Excellent customer service.

Talked through filling documents in although they were very straightforward.
I have recommended Insurance First to quite a few of my friends and they have all taken up the Will writing service.

Follow up calls but not overpowering.

Looking to use their services for Life Assurance once I have moved house.

10/10 for everything!

"Accommodating and supportive"

Working with Scott has been super smooth, supportive and helpful.

"Have used this company twice...the…"

Have used this company twice...the first time was the purchase of my house so helpful...gave me lots of options and found the best value for money product
Second time was for renewal and again very helpful...very impressed with service and will definitely be using again

"Great service"

The advisers were really personable and efficiently dealt with my requirements.