"Purchased 2 BLU09 Air conditioners that…"

Purchased 2 BLU09 Air conditioners that ive been using for 3 years, they are the best on the market and come with the best customer service ive ever seen, Shuruti goes above and beyond to help her customers and I cant thank her enough. 10/10 Company and support cant fault it.

"Neil and the whole team were fantastic"

Neil and the whole team were fantastic. I can’t recommend them highly enough.

The AC is a huge plus to our home renovation. They recommended the best solution for our budget, and fitted it in a way that looks great, built into the ceiling with flush painted grills in the walls.

With any building project there are unknown complications, this team always found a way around them to keep the look and performance exactly what we wanted.

"Absolutely outstanding customer service"

I've truly never encountered such excellent customer service. Shruti went to great lengths to ensure what I needed all ran smoothly. Every detail was considered, communication prompt and informative. I couldn't recommend using them enough.

"How all support should be"

I will keep it brief

This is how all customer support should be. Had an issue with the delivery courier (no fault of AC Direct) and I was called and emailed until it was resolved within a very short amount of time!

Many thanks guys, will definitely buy again and recommend

"First class company to deal with very…"

First class company to deal with very helpful people with a great deal of knowledge about the products they sell, I actually ordered the wrong item and was helped all the way through getting the correct one as a replacement Shruti was very helpful and went out of her way to make things go smoothly for me, so a big thank you to her and all the team.

"Blew me away.. :P"

Ordered a 30 inch fan and item arrived promptly
The fans are really well made and look great!
Unfortunately I had to return my biggest fan... only to find the best customer service ever :)
10/10 customer satisfaction
It's been a breath of fresh air
Thank you again :)

"Top class customer service"

Top class customer service! Can’t think when I last received such good service. Very rare these days , and much, much appreciated.
I hope to get an opportunity to become a returning customer and will take every chance I get to recommend to family/friends. Special shout out to Shruti who went way above expectations in helping me out.

"Excellent service (including technical…"

Excellent service (including technical query) and very prompt delivery

"Great Company"

Great Company. We use their service often and are always taken car of. Speedy, punctual & fair priced.

Shruti is super helpful & is brilliant at her job.

"great service"

great service
picked up couldn’t be more helpful .