"Cruise"

Great experience arriving at our cruise ship without worrying about our luggage!

"Nice to pass up long lines at airports "

We used Luggage Forward to ship our suitcase from US to Stockholm to a Viking cruise ship. It was picked up at our door and we could track the location along the trip. We read the instructions carefully and made sure we only packed what was allowed so no issues at all getting through customs. It was there waiting for us and the only time we touched the suitcase was to bring it in the room and then setting it back out when we departed. Airports were busy and it was nice to pass up the long lines at the airport and customs. It was expensive but made our long trip much less stressful. It is a service worth the cost and we will definitely use again.

"Everything went according to plan"

Everything went according to plan, luggage labels
turned up as promised and man was there to collect
bag at Brooklyn port “Big Sign”couldn’t miss it.

"beyond TSA restrictions "

when I was linked to TSA guidelines yet told I could not pack things TSA allows like unlimited hand sanitizer and coffee -- I found it too restrictive and ended up hand carrying these things in my carryon bag. Either you honor TSA guidelines or you don't. Do not link 'customers' to TSA then ADD MORE restrictions on top of those. Unacceptable.
that said, the pickup and delivery of my luggage went fine. But carrying far more than I'd planned was eye opening.

"Other than the high price I would give…"

Other than the high price I would give 5 stars
Everything went smoothly and it was nice not to have the hassle of luggage

"Pickup was easy"

Pickup was easy, delivery was fast.

"Reliable and I was kept informed of the delivery status"

Service was reliable and the suitcase was delivered earlier than promised. That was a bit annoying because I paid a bit extra to have it arrive by Friday of the week and it arrived that Monday. I could have paid the regular rate and still received the suitcase well before I arrived.

"Everything was exactly as promised."

The labels were received as promised and the golf clubs were picked up as scheduled. They were delivered to Scotland at the correct location and a day or two earlier than anticipated. The return of the clubs was done exactly as we had been told and they were returned to our home earlier as well.

"Excellent serve start to finish"

Excellent serve start to finish

"Seamless and Speedy"

Seamless and Speedy! I will be a return customer!