"Annoyed Client"

Avoid at all cost, because what you will pay for is incompetence from Jade Kennedy and her superior Charlie Lynn, clearly both should be in other jobs as not fit for the appointed tasks at hand.

"Great experience selling my house"

Great experience selling my house. Kolshuma and Chloe worked hard to make sure timescales were met and made the process plan sailing. Would highly recommend this company.

"This solicitors absolutely fantastic…"

This solicitors absolutely fantastic service. Very competitive on price but also kept in touch through the whole process. Definitely would recommend.

"I had a really bad experience with…"

I had a really bad experience with these lawyers, Jade Kennedy and Charlie Lynn, who were handling my case. When I explained the issue to them, they assured me that they could help. I also provided details about the exact evidence I had to support my case. They requested a payment fee, and after eight months, they finally got back to me—only to say that they couldn’t do anything.

When I protested, saying that they had initially claimed they could help, they simply responded that they couldn’t do anything. If I had known the payment was just for advice, I would never have paid. They deceive people with this approach, and their work is truly disgraceful. They do nothing but take people’s money.

Just look at the average age of their employees and ask yourself how much experience they could really have at such a young age. Don’t waste your money.

"Thank you! "

My partner and I just completed a house purchase with them, and they were great! Always responded quickly to enquiries, kept us up to date, we had absolutely no issues and are very grateful to the team, especially Kierra, for all of their help 😁

"Be careful of extremely high abortive fees"

I had high expectations for Sweeney Miller Law based on their promise of being "friendly, approachable, and transparent," but my experience has been deeply disappointing.

After just three days of involvement in my flat sale, during which I mostly populated the required templates myself, the sale unfortunately fell through very quickly. Despite this, I was still charged an "abortive fee" amounting to 14.5% of the agreed quote. This fee was presented as being "based on the amount of work already done," but I struggle to see how such a high charge is justified for forwarding a few documents to the buyer's solicitor. Despite requesting a detailed breakdown of the work performed, none was provided, which only reinforces how little was actually done by Sweeney Miller.

There were also high additional costs which I was not warned about prior to engaging with Sweeney Miller. I was left to handle payments to the management companies myself without any prior warning of the additional costs I would face. This lack of communication and support was frustrating, to say the least.

I expected to be treated as a valued client rather than just another case to profit from. The entire experience has left me feeling exploited and questioning the fairness of this system.

I would urge potential clients to proceed with caution and ensure they fully understand the terms of engagement before committing. Unfortunately, my experience with Sweeney Miller fell far short of the professionalism and integrity I anticipated.

Update after response:

Thank you for your reply. While I appreciate your willingness to respond, I strongly disagree with several points raised in your response, and I feel it necessary to clarify my concerns.

1. The Abortive Fee
While I understand the concept of an abortive fee, the amount charged in my case was disproportionate to the work completed. The primary task you undertook was forwarding the templates I had already populated (TA6, TA10, TA7) to the buyer's solicitor. Beyond that, minimal “unique work” was done. Charging 14.5% of the agreed quote for this is, in my view, excessive and difficult to justify.

I also take issue with your claim that you "agreed to charge significantly less than your terms allow." Even with this supposed reduction, the fee remains extortionate given the limited progress made on my case. My frustration stems not from the existence of the fee but from the lack of proportionality between the fee and the actual work done. As I mentioned in my communications to your firm, I was happy to pay for unique costs incurred.

2. Speed of Work
I recognise that you opened my matter promptly, which I appreciated and have only positive feedback regarding.

3. Advance Payment Proposal
I offered to pay in advance for the unique work performed, provided costs that could be duplicated on re-instruction were excluded. This would have been a fairer approach for both parties. Your assertion that accepting this would leave you “losing out” suggests a refusal to acknowledge that the majority of work done is reusable for the next buyer. This further highlights my view that the abortive fee primarily represents profit, not compensation for lost labour. I appreciate receiving copies of documentation, however I also requested a detailed breakdown of work performed including timesheet information which I was not provided.

4. Management Pack Costs
I appreciate that leasehold sales incur costs for management packs, which are out of your control. However, my frustration lay in the lack of upfront clarity regarding these costs. While your quote referenced the need for such packs, no specific cost estimate or range was provided. I also specifically asked multiple times prior to instruction whether there would be any additional costs to the quote provided and was informed there would be none (or minimal amounts).

5. My Previous Comments
I did indeed state that I was satisfied with the service provided at the time. This satisfaction was based on your responsiveness, which I praised in good faith. However, my stance on the abortive fee has not changed. The review I left was not a reflection of your overall service quality (which I reiterate, only lasted 3 days) but rather a cautionary statement to future clients about the significant abortive costs they may face.

My review was not an attack on your professionalism but an honest account of my experience. I believe it is important for prospective clients to understand the risks of high abortive fees in cases where little work has been completed.

Please open a formal complaint if you feel it worthwhile to discuss further.

"Lots of mistakes & no accountability"

Avoid at all costs. They have no accountability, and will argue despite being in the wrong with evidence stacked against them. I was dealing with Sweeney Miller for my Remortgage.

Sweeney Miller made multiple mistakes when submitting forms necessary for my remortgage. These mistakes cost weeks to resolve. The total process took 6 months, when it should have taken 90 days at most!

They asked me for details I had already provided them months before, their ability to keep on top of admin needs improving.

When I requested a refund for their fee's they refused and argued that they have made no mistakes, and that they still acted in a timely manner. It was only a timely manner because I had to chase people every time they made a mistake. I spent hours on the phone chasing.

I have raised a complaint and am awaiting their response.

"Great to deal with having bought 16 houses over the last…"

Having bought 16 houses over the last 25 years, I needed a local solicitor I could trust.
I found Sweeney Miller law by accident.
What a refreshing change to the others I have dealt with.
Easy to contact, no messing about, straight answers, and great advice

"Brilliant team"

Brilliant team! Damien and his colleagues have handled two purchases and a sale for me.
All were extremely positive experiences responses were impressively fast and excellent advice given all the way … the attention to detail was excellent thankyou !

"First class service"

When I bought my house the purchase was complete in record time! First class service, highly recomend