"Sainsbury’s Meal Deal and produce"

Sainsbury’s delivery. Please check your email receipt carefully. I order every week and have noticed that the quality of fresh produce is plummeting. I have received some terrible products which have immediately been returned. However, today, I am furious that one item (the cheapest item) from a £12 meal deal was removed as it was not available. This then gave them the opportunity to charge me full price for the remaining items adding nearly £7 to my bill. On principle, I sent it the three items back. It is underhand at best and borderline theft at worst. It states that you have to order all 4 items to get the discount. The fact that they could not supply one of them is their doing, not mine. They should have either removed the entire offer or just left it as it was and sucked up the £1.59 loss of the ‘unavailable’ item. I cannot believe that in a time of more and more people suffering from depleted income that these giants can resort to such greed driven tactics. No, Sainsbury’s. Just No. I will vote with my feet from here on in. On a positive note, every single delivery person has been polite, kind, friendly and helpful, without fail and I thank them very much.

"Supermarkets going down hill"

I am getting fed up with all the supermarkets in this country. Their products are getting worse from what they were a few years ago. Shrinkage, vegetables in poor condition even frozen are full of storks instead of the heads.
I am going back to the local greengrocers, butchers so I can get some decent quality.

"Outrageous"

Stratford Centre, I'm a customer there 4 years ago and everytime is worst the customer service and staff more rude at self-checkout. No enough with that, today one of the staff was running around and he crashed with me a couple of times, and then he took my basket when I was checking on a shelf for 1 minute!! I asked him and he said but laughing "sorry don't leave your basket unattended". Excuse me? What is wrong in this place? They have no idea about customer services! I did not say a word but I left upset because I wasted my time there. And then, when I was leaving, the security sir asked me to check my backpack because I was long time around and also someone told him that I "touched the finger of somebody"!! I was in shock. How insulting you can be?? Why I would touch a finger of somebody??This is disgusting customer service! First you should check the camera and make sure before you point and blame me or anyone!!! Also, what is the point of a guy running around crashing with people when the store is so small and full of pallets almost impossible to walk around!! I will not come back there never again. They should learn about how to deal with people and respect them!!!

"Morrisons own brand bio yoghurt"

Well done to Morrisons for bringing back their own brand bio yoghurt after more than a year. Great taste and best value by far.

"Lack of disability trolleys"

Lack of disability trolleys. Asda in Castleford supply 2 old disabled trolleys and have recently renewed all of the regular trolleys to coin use ones. I am having to struggle with my elderly mother to balance a shopping basket whilst steering her wheelchair because they have not enough.Lidl and Aldi are much more disability friendly providing 6 trolleys. Disappointed with Asda overlooking disabled people's rights.

"Over the last few months I have tried…"

Over the last few months I have tried shopping at various supermarkets asda Morrison’s Tesco Sainsbury’s Aldi and Lidl just to try and get value for money and what I have found is you can’t always trust the price that is on display as I have been charged more for a item at check out than the expected price when asked why the check out staff say that is the price but I am quite confident that if an item is priced in store that’s the price legally you have pay I am now going to test this theory with asda in Ashton under lyne as they have been the most guilty of this and the reason is to make people think they are paying a good price and they know most people don’t complain maybe we need to start to complain

"What an experience"

Over 18 months ago having used Asda Winsford’s self scanner items weren’t completed. Aware I was asked for a full rescan. As the trolley was full I requested the whole thing go through a till point for ease and time. I was refused by a single member of staff who shouted THIEF call security. I had no intention of taking anything as it turned out the scanners were playing up. Something I could never have known.
A few weeks ago I was talked into returning to Asda Winsford by friends who work there.
Today 15/08/23 I was fully aware that an item hadn’t scanned or was a duplicate.
I loaded my shopping with every intention of pressing the no button. This notification shows you need some assistance.
Before I can complete this a check was provided. When the assistance arrived it was the same staff member as before.
I immediately informed them that the shop had an issue and could the items be re checked. As this person checked one item showed it hadn’t scanned.
They then stated “Your at it again. I have caught you again thieving “. At this a second staff member approached scanned the items saying They are all here you missed it. They counted and confirmed the correct contents of my trolley. The original staff member continued accusing me of being a shoplifter even after, accepting I had brought the possibility of a miss scan to their attention.
Security guards then approached walking into a provocative position and without any prior knowledge or information also began to accuse.
A manager was on hand and although they were sympathetic offered no realistic assistance.
Never again a complete disgrace.
I have be accused, embarrassed and clearly discriminated against by this store.
Treating people like rubbish is unacceptable. They don’t care about you or anyone just the cash.

"Asda supermarkets have gone so far down…"

Asda supermarkets have gone so far down hill I found it hard to realize how in such a sort time.
I used to shop in Asda all the time but not been in ages till today 1st isles fruit and veg so much rotting fruit on sale no bag for free pack unless you buy one at 20p a pop, next was the meat sections mince red on the top dark brown on the bottom, chicken breast veined red and slimy this is a sign the meats have been left in the wrong temperature at some point.
The whole store looked like a bomb had gone off in it with pallets left in isles very young adults up ladders with no one to see over them.
All in all it was that bad I will never go back.

"Rip-off Petrol captured audience mainly pensioners"

This Tesco store takes advantage of its customers who are a captured audience of mostly pensioners: this stores has zero competition specifically Petrol - £1.43 no other supermarket. If you travel to Dundee this being 13 miles away it’s no surprise Tesco Dundee petrol £1.35 because it has major competition Asda Morrison so on all £1.32/5 it’s taking advantage of customers in Cupar who have no choice.

"Morrisons the worst customer service I…"

Morrisons the worst customer service I have ever experienced…reported a member of staff for rudeness & shouting at us as if we were naughty children because we asked for assistance at the self checkout. Reported it but received no reply at all. I will be giving them a wide berth from now on. Plenty of other good supermarkets around.