"Great online company"

Cannot praise this company's customer care enough.my first order I placed with them arrived damaged. Broken parts were loose in package so I'm assuming damaged via royal mail. Within 1 hour of emailing the customer service department replied and resolved the issue more than satisfactorily. I have no reservations with highly recommending this company

"speedy delivery"

Ordered an office chair yesterday - sitting on it today! Brilliant speedy delivery and it looks great.

"Space saver wheel kit"

Contacted Wilco for advice on buying a space saver wheel. Took the advice, ordered the part Saturday, delivered the following Tuesday. Good service, good product, good value.

"Ordered car headlight bulbs"

Ordered car headlight bulbs
Quick service and delivery next day at normal rate by apc.
Will use Wilco again fir car pRts

"Customer service"

I recently ordered a summet roof box from Wilco direct only to find that some of the essential parts were missing. Nightmare considering we are due in holiday in the next two days! After a quick email to the sales department, the team at Wilco had my parts on next day delivery (on a Saturday!). Well done, great service!

"Amazing service"

Thank you to Kerry at windsford shop for great customer service , great attitide and help also thankyou to Dawn for back up really good service yesterday.Keep up the good work an thank you .

"Took my car in to have some air put in…"

Took my car in to have some air put in the guy said they were original and really needed replacing which I knew did need doing , I gave him my Nut release box and they lost them I know they were busy but it’s carelessness as I’m thinking of selling the car to replace at a cost of £75 ,he gave me a bag with Wilco on on not happy plus it’s was £40 dearer than I had been quoted by another company I had it done there as it was handy for me .

"staff excellent mike and in particular…"

staff excellent mike and in particular Lee at Aylsham rd
from a broken key repaired and reprogrammed to battery test & recharge whiCh included going in when it was his day off, travelling to my car after hours twice to finally arranging the work needed at a local garage
result = car fixed
over & above doesnt give Lee the credit he deserves
6/5 stars
see you next time!!

"Hi I placed an order from wilco direct …"

Hi I placed an order from wilco direct its first time I've ordered anything from wilco direct as I usually go in to the shop for all My stuff . However 2 days after I placed my order I received an email saying royal mail have my item for delivery this was Monday 28th November 2022 said 3-4 days a week later I'm still waiting . I've been email most days but not getting no response so sent another email basically saying not happy and I want a refund because I've paid for something that I've not even received

"Popped in with product code from your…"

Popped in with product code from your website (believe me that's good for me ) the gentleman was very polite and helpful, he directed me to another make assured me they were equally as good and considerably cheaper, fantastic service again.
Thank you Wilco