"Excellent all around!"

Jiaxin is amazing!! She was so easy to work with and I absolutely love my bag. I was a bit hesitant to order but she put me at ease and everything went so smoothly. She responds quickly to questions and I was surprised at how quick my item arrived to the US and packages very safe. Highly recommend and hopefully will be purchasing again in the near future.

"Review of Luxbags"

Jiaxin is very patient when I was indecisive. She is also very responsive. It was a nice experience dealing with her.

"Amazing experience with this company"

Amazing experience with this company. Product exactly as is described and seller communication was amazing. Will do business here again.

"Absolutely perfect"

Absolutely perfect

"Fantastic Customer Service"

I purchased a lovely vintage dior bag. I was skeptical due to shipping issues with aftermath of the Canadian fires and smoke issues here in New York. Although I was skeptical and moved hastily because I couldn't see the shipment moving. Customer service was patient and went above and beyond to put me at ease and know that my bag was indeed on the way. I will say that they are honest and give great deal and quality for designer finds. I will say be patient because it ships international from Hong Kong and shipping may take a while to update.