KidsFashionTurkey.Com (KFT)

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38 reviews
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KidsFashionTurkey.Com (KFT)

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Eren KIRCI

5.00/5.00

"We ordered custom made products from…"

We ordered custom made products from KFT to Finland. The products were great and they were better than the sample they sent to us before mass production. Production took around 30 days but worth it..

They were able to understand what we needed very clearly. We sent them the products we sell most and they were able to somehow produce them much cheaper with higher quality. Communication was fast and professional. It seems we found our manufacturer for all upcoming orders. We tried many other companies from China, Bangladesh, Pakistan and even another Turkish company. KFT has been the best so far and hope they stay the same :)

13/03/2024

Mustafa Akgün

5.00/5.00

"products were really good and good…"

products were really good and good quality. fast delivery nice help. thank you very much. I will contact to you again for my next orders.

11/03/2024

Aslı Korkut

5.00/5.00

"There were 2 products missing in my…"

There were 2 products missing in my package. When I spoke to kidsfashionturkey they immediately told me that the products were out of stocks and they told me they added a credit note to my account as soon as they ship the products. I did not know that until I ask them. They really gained my trust and I will contunie shopping from them. Love you kidsfashionturkey <3

08/03/2024

Mehmet Aktürk

5.00/5.00

"A special thanks to Kidsfashionturkey…"

A special thanks to Kidsfashionturkey for helping me to have the products at my country's customs. I live in Netherlands but I'm originally from Turkey but this was my first time purchasing products from Turkey and they put such an amazing effort to help me until I get the order to my warehouse. I am happy to working with you. :)

26/02/2024

Aisha Ogunniyi

4.00/5.00

"Initially i had issues with them due to…"

Initially i had issues with them due to the late shipment and being my first time with them i was frightened. I got my delivery today and i must say the quality of the clothes are superb. I appreciate their customer support service. They were patient, i was also forced to be patient. I would place more orders because their designs are gorgeous.

14/02/2024

Buthain Alhattali

4.00/5.00

"Good overall Experience"

All was good , just the delay of the delivery because some items were out of stock, sometimes delay on response, some calculations was wrong within the invoice, some items was missing in delivery

Other then that every things was good

08/02/2024

Fatemeh Sheikkh

1.00/5.00

"Worst experience ever"

After 6 months Mr Utkan, the sales manager keeps telling me the order will be ready for shipment next week!! That next week has never arrived.

30/01/2024

Talal A Malallah

5.00/5.00

"the service was good and fast ."

the service was good and fast .

30/08/2023

Nataki Saran Christmas

4.00/5.00

"From Start To Finish- Moro Boutique"

We are thrilled to share our wonderful experience with regards to Kids.Fashion.Turkey, the Turkish manufacturer who crafted our baby layette textile products! From the moment we received our sample, it was evident that this company's dedication to quality and attention to detail were truly exceptional.

The craftsmanship of the baby layette products is simply outstanding. Each piece feels incredibly soft, providing a level of comfort that puts our minds at ease. The attention to detail in the stitching and design showcases the manufacturer's commitment to creating products that are not only adorable but also durable.

What truly sets this Turkish manufacturer apart is their commitment to safety, ensuring that every product is free from harmful chemicals and materials.

Communication with the manufacturer was seamless throughout the entire process. They were always prompt in addressing any inquiries we had and were more than willing to accommodate our specific preferences. This level of customer service speaks volumes about their professionalism and commitment to customer satisfaction. It's evident that the manufacturer pours their passion into every piece they create.

In conclusion, our experience with this Turkish manufacturer has been absolutely delightful. From the high-quality products to the exceptional customer service and ethical practices, we couldn't be happier. We wholeheartedly recommend their baby layette textile products to fellow parents who are looking for the perfect blend of comfort, quality, and style for their little ones.

16/08/2023

PA frimo

2.00/5.00

"Disappointing After-Sales Support Experience with KidsFashionTurkey"

I recently had an unfortunate experience with KidsFashionTurkey, from which I placed an order on March 21st. And I am still struggling to solve my issue. While they are responsive to my messages throughout our communication, I feel frustrated and dissatisfied due to their inability to provide a concrete solution or a timely refund for out-of-stock items. I believe it is crucial to share my experience to shed light on the shortcomings of their after-sales support.

From the very beginning, KidsFashionTurkey promptly responded to my messages. However, I must express my disappointment as their responses consistently fell short of delivering an effective resolution. Their replies often comprised empty assurances such as "I'll get back to you as soon as possible" or "We can solve it, no worries," without taking any concrete action to address the issue. This lack of actual follow-through left me feeling unheard and uncertain about the status of my refund.

As a customer, I value open and transparent communication, along with timely resolutions for any concerns that may arise during a purchase. Regrettably, KidsFashionTurkey did not meet these expectations. Despite their polite replies, they failed to provide a clear path forward or offer a satisfactory resolution to the problem I encountered.

I want to caution potential customers to approach KidsFashionTurkey's after-sales support with caution. While they do respond to messages, their inability to provide a genuine solution or a timely refund for out-of-stock items raises concerns about their commitment to customer satisfaction.

In conclusion, my experience with KidsFashionTurkey's after-sales support has been disheartening. Despite their initial responsiveness, the lack of concrete action and timely resolution regarding my refund left me frustrated and uncertain. It is my hope that by sharing my experience, other consumers can make informed decisions and be aware of the limitations of KidsFashionTurkey's after-sales support.

15/05/2023
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