The Heating Plan

Builders, Makers and Materials
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151 reviews
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Customer Reviews about

The Heating Plan

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Paul HORWOOD

5.00/5.00

"Fantastic company to do work for"

Fantastic company to do work for, Pay straight away Same day on job completion, Pleasure doing work with heat plan.

07/04/2022

Aaron Glenister

5.00/5.00

"Used the heating plan for a boiler…"

Used the heating plan for a boiler service, first class from start to finish.

21/02/2022

Miss Julie Wilton

5.00/5.00

"I contacted the Heating Plan when my…Boiler failed"

I contacted the Heating Plan when my boiler failed.: I spoke to a man called Andy. He was a really nice and respectful man. Being an OAP it is lovely to speak to someone who was very caring. Andy supported me all the time. Thank you so much to him and to the company, I will definitely use your company again

03/02/2022

Helen Turk

5.00/5.00

"Excellent service from Martin."

My elderly mother uses The heating Plan and when her boiler stopped working in January we were concerned for her health and welfare. We called The heating plan straight away. Martin who answered the call was quick and efficient to get mum an engineer out straight away and when this engineer then let mum down and didn't return with a new part Martin was on the case straight away and managed to get someone else out. Excellent service, he was so professional and really understood how stressful these things can be. We now will always use the heating plan. Thank you.

29/01/2022

Sam

5.00/5.00

"Efficient and great service"

Efficient and great service. Thank you very much Steve

20/01/2022

Scott Miles

5.00/5.00

"Brilliant service"

Brilliant service, excellent staff. 100% recommend.

10/12/2021

Richard Butler

5.00/5.00

"Emergency call out"

Andy from the Heating plan called me asking to attend a leaking boiler emergency callout. After completing the work Andy chased me for my invoice as they like to pay as quickly as possible, he kept me up to date with the job and sent over all details very promptly, my invoice was paid within hours of being sent. I had a great experience doing the job for The Heating Plan and would without any hesitation do other work for them in the future.

Richard Butler
Ignite Heating and Gas Services LTD

08/12/2021

Dritan xhec

5.00/5.00

"The best company"

The best company

17/10/2021

Josephine Pain

5.00/5.00

"The clock on my immersion heater was…"

The clock on my immersion heater was not working and I was without hot water. Engineers from DTS made 3 visits in one week but the heater was beyond repair so a new heater was fitted. I was given instructions on its use. The men were excellent and I am pleased to recommend the company.

08/10/2021

Dr. John Burton

5.00/5.00

"You could not get you hands on a doctor so quickly!"

Last week, my disabled elderly sister contacted me to say that her gas-heated boiler had malfunctioned. I contacted the operator at'The Heating Plan' and within four hours had a local engineer go to her house and effect emergency repairs. He returned the next working day and completed the full service with parts replacement. Two days later, my sister had a further query and the local engineer called again to sort it out. I have worked as a GP in the NHS all my life but I have never experienced such a high level of service responsiveness. I would find it difficult to get a doctor in an emergency as quickly as THP! Excellent service provision. My sister is reassured and I am reassured too. THP is a policy well worth taking out.

29/09/2021
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