Turbo Master Australia
Janet
"110% perfect"
My experience with Turbo Master Australia was like no other my product was delivered quickly packaging was great I was more then happily with everything
Barbara
"The service was great delivery prompt…"
The service was great delivery prompt and payment plan was fantastic.
Lloyd Gamble
"NEVER AGAIN..Bought a new turbo for my NPR300 Truck…"
Bought a new turbo for my NPR300 Truck on Friday 23 September 2022. Had it fitted by a professional Workshop and it was faulty straight out of the box. Turbomaster advised they would reffund the purchase price of the turbo and then advised the Workshop to try and fix it to hasten the down time wait for another one.
Despite widespread enquiries a qualified Mechanic couldn't be found over the Christmas period and was postponed until today. Today Turbomaster and in particular Cooldrive have refused to pay the warranty claim on the grounds that I tried to repair it myself. I paid professionals to fit it and it was faulty and couldn't be fixed. I Never did any work myself and the mechanics I paid adamantly claim the turbo was faulty from the box. The result is Turbomaster/Cooldrive is refusing to honor any Warranty whatsover and will not refund the purchase price. We are now headed to Court for the cost of the turbo and the downtime caused by the hopeless Warranty failure. We will NEVER buy another turbo from Turbomaster or Cooldrive ever again. The customer service is below dismal. Turbomaster has an uncontactable Phone number and email address and a sign saying it has been taken over by Cooldrive on 27/01/2023 on it's website page. They refuse to give contact details for legal recourse and the person responsible isn't available at all if you contact Cooldrive
Oleksiy Molchanov
"Thanks for good professional service"
Thanks for good professional service. Super quick order processing and postage.
Mark Baldock
"Brought a Garrett turbo awesome product…"
Brought a Garrett turbo awesome product and great service, and delivery was beyond expectation will definitely be promoting these guys
Killian Zezere
"Customer service was great and delivery…"
Customer service was great and delivery was timely.
Claudia .R
"I loved the experience and the help of…"
I loved the experience and the help of the staff as I had no idea what turbo to buy and they were amazing. I've had my mechanic replace my old turbo for this new one and my car feels amazing now thank you guys :)
Courtland Turner
"Very good service and parts are on time…"
Very good service and parts are on time and great parts
OffAdventure
"Very helpful service, and super fast freight to my door. Thanks guys."
Called the team to ask about their turbo. Was given great advice and tips for fittment. Very fast freight to my door.
Ben Smith
"Quick delivery"
Quick delivery, Australian made product. As an organisation that requires reliability in the field, we are happy to have received a product that works.
Thank you.
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